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Diploma in Management Skills
Course Highlights Master the skills of management and become an efficient manager with the Diploma in Management Skills course. Understand …
Course Highlights
Master the skills of management and become an efficient manager with the Diploma in Management Skills course. Understand and upgrade your essential skills set of handling and managing your office effectively.
Learning outcome
- Familiar yourself with the recent development and updates of the relevant industry
- Know how to use your theoretical knowledge to adapt in any working environment
- Get help from our expert tutors anytime you need
- Access to course contents that are designed and prepared by industry professionals
- Study at your convenient time and from wherever you want
Course media
Why should I take this course?
- Affordable premium-quality E-learning content, you can learn at your own pace.
- You will receive a completion certificate upon completing the course.
- Internationally recognized Accredited Qualification will boost up your resume.
- You will learn the researched and proven approach adopted by successful people to transform their careers.
- You will be able to incorporate various techniques successfully and understand your customers better.
Requirements
- No formal qualifications required, anyone from any academic background can take this course.
- Access to a computer or digital device with internet connectivity.
Course Curriculum
Course Curriculum
| Introduction to the Essential Skills | |||
| Introduction | 00:09:00 | ||
| Self-Assessments | 00:04:00 | ||
| The Mind of the Lean Leader | 00:07:00 | ||
| Values & Culture | 00:07:00 | ||
| Worthy Values | 00:08:00 | ||
| Responsibilities: Communication, Boundaries and Delegation | |||
| Horizontal Communication | 00:10:00 | ||
| Delegation | 00:10:00 | ||
| Boundaries | 00:09:00 | ||
| Developing Employee Skills | |||
| Basic Skill Trainings | 00:08:00 | ||
| Skill Building Example | 00:11:00 | ||
| Motivating Your Team Members | |||
| Power of Purpose | 00:07:00 | ||
| Life Cycles and Motivation | 00:22:00 | ||
| Situational Motivatoin | 00:15:00 | ||
| Situational Motivatoin Stimulus Control | 00:05:00 | ||
| Intrinsic Motivation | 00:16:00 | ||
| Coaching and Communication Skills | |||
| Manager as Coach | 00:04:00 | ||
| Intro to Coaching Skills | 00:07:00 | ||
| Body Language | 00:08:00 | ||
| Rephrasing | 00:08:00 | ||
| Empathy | 00:08:00 | ||
| Acknowledging | 00:04:00 | ||
| Silence | 00:04:00 | ||
| Brainstorming together | 00:05:00 | ||
| Difficult Conversations - Giving and Receiving Feedback | |||
| Giving Feedback | 00:08:00 | ||
| Receiving Feedback | 00:07:00 | ||
| Discipline - Justice, Discipline and Self-Control | |||
| Discipline and Justice | 00:10:00 | ||
| Discipline Process | 00:10:00 | ||
| Solving behavior problems | 00:06:00 | ||
| Standard Work | 00:13:00 | ||
| Leader Standard Work | 00:07:00 | ||
| Team Formation and Organization | |||
| Team Roles | 00:08:00 | ||
| Team Structure | 00:11:00 | ||
| Defining Terms | 00:10:00 | ||
| Stages of Team Development | 00:09:00 | ||
| The Agenda | 00:10:00 | ||
| Team Facilitation & Decision Making | |||
| Team Facilitation Why | 00:10:00 | ||
| Facilitation Skills 1 | 00:08:00 | ||
| Facilitation 2 | 00:09:00 | ||
| Enron & The Abilene Paradox | 00:09:00 | ||
| Decision Styles | 00:14:00 | ||
| Consensus Reaching | 00:09:00 | ||
| Conflict Resolution | |||
| Conflict Resolution Principles | 00:11:00 | ||
| Conflict Resolution Model | 00:09:00 | ||
| Dialogue Introduction | 00:05:00 | ||
| Dialogue Behavior | 00:12:00 | ||
| Keeping Score and Goal Setting | |||
| Developing Your Team Members | 00:07:00 | ||
| Scorecards | 00:13:00 | ||
| Targets & Objectives 1 | 00:09:00 | ||
| Targets & Objectives 2 | 00:09:00 | ||
| Problem Solving Process Improvement | |||
| Attitudes of Problem Solving | 00:12:00 | ||
| Root Cause | 00:07:00 | ||
| PDCA Problem | 00:10:00 | ||
| A3 Problem Solving | 00:13:00 | ||
| Skill of Brainstorming | 00:12:00 | ||
| Improving Your Work Process | |||
| Processes and Capabilities | 00:11:00 | ||
| Customer Requirements | 00:11:00 | ||
| Process Definition | 00:12:00 | ||
| Work Process Maps | 00:17:00 | ||
| Waste | 00:16:00 | ||
| Management Waste | 00:08:00 | ||
| Variance Analysis | 00:12:00 | ||
| Mock Exam | |||
| Mock Exam – Diploma in Management Skills | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Diploma in Management Skills | 00:20:00 | ||
| Order Your Certificate | |||
| Order Your Certificate | 00:00:00 | ||
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