Gain the edge in business! Master ISO 9001 Quality Management, strategy, risk management, audit skills. Enhance your career, ensure organisational excellence!
Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Quality Management and Strategic Course- ISO 9001 has been specially designed to help learners gain a good command of Quality Management and Strategic, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Quality Management and Strategic Course- ISO 9001, you will gain both practical and theoretical understanding of Quality Management and Strategic that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.
Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Course Curriculum
Course Structure
Course Structure
00:07:00
Critical Definitions
What is Quality
00:02:00
What is ISO
00:08:00
What is a System – Management System
00:02:00
What is Policy – Quality Policy
00:06:00
What is Vision, Mission & Strategy
00:03:00
QA Vs QC
00:06:00
Effectiveness Vs Efficiency
00:06:00
Verification Vs Validation
00:11:00
Conformity Vs Nonconformity Vs Defect
00:04:00
Correction Vs Corrective Action Vs Preventive Action
00:08:00
Risk & Preventive Action
00:06:00
What is Competence
00:03:00
Understanding the Organization and its Context
00:08:00
Who are the Interested parties
00:03:00
What are the Needs & expectations
00:05:00
Management System Requirements
00:01:00
Who is a customer
00:02:00
What is Customer Satisfaction
00:06:00
Product Vs Service Vs Process
00:05:00
Document Vs Record
00:06:00
What is Customer Complaint
00:02:00
Measuring Vs Monitoring Vs Performance
00:02:00
Who is Responsible
Who is Responsible
00:12:00
Responsibility Vs Accountability
00:02:00
Quality Management Principles
Quality Management Principles
00:17:00
Major Changes
ISO 9001:2015 Core Concepts
00:08:00
Major terminology Differences
00:04:00
Documented Information
00:07:00
Major changes – Organizational Knowledge
00:05:00
Major changes – Risk Based Thinking
00:06:00
Process Approach
Process Approach Concept-1
00:04:00
What is PDCA
00:05:00
Process Approach Concept-2
00:03:00
Process Approach in ISO 9001:2015
00:04:00
Key Benefits
00:07:00
PDCA in ISO 9001 2015
00:10:00
Context of the Organization
Understanding the Organization and its Context
00:08:00
Internal & External issues
00:03:00
SWOT Analysis
00:06:00
Interested Parties & their Needs & Expectations
00:03:00
KANO Model
00:10:00
Understanding the context – Summary
00:08:00
Choosing your Strategic Objective
00:05:00
Strategic Map Examples-1
00:03:00
Strategic Planning Process
00:06:00
What is a Vision
00:06:00
How to Create a Vision Statement
00:08:00
What is a Mission
00:06:00
SMART GOAL
00:06:00
SMART Goal Example
00:04:00
Strategic Map Examples-2
00:10:00
Context Chapter Summary
00:07:00
Quality Objectives
Quality Objectives & Planning
00:05:00
ISO & SMART
00:02:00
Objectives Origin
00:06:00
Objectives Examples
00:07:00
Goal Vs Objective-1
00:07:00
Goal Vs Objective Example
00:02:00
Goal Vs Objective-2
00:10:00
Performance Evaluation
Performance Evaluation in ISO 9001:2015
00:10:00
Customer Satisfaction6
00:06:00
Analysis & Evaluation
00:12:00
Key Performance Indicators
00:08:00
Dashboard Examples
00:07:00
Management Review Meetings
00:11:00
Improvement
00:16:00
Nonconformity & Corrective Action8
00:06:00
Nonconformity & Corrective Action Example
00:06:00
Nonconformity & Corrective Action Origin
00:06:00
Continual Improvement
00:01:00
Analysis Mindset
00:09:00
Quantitative Vs Qualitative
00:16:00
Now What
Now What?
00:11:00
Course Summary
00:10:00
Helpful Tools
SIPOC
00:06:00
Flowcharts
00:04:00
Control Charts
00:04:00
The Cause and Effect Diagram
00:01:00
Pareto Chart
00:07:00
5 WHYs
00:03:00
Other Tools
00:08:00
Finally!
00:01:00
See you soon
Bonus Lecture
00:02:00
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