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Benefits You will get
- Affordable, engaging & premium-quality e-learning study materials
- Assessment through Tests and Quizzes and instant result
- Internationally recognized accredited qualification
- Dedicated support team working 24/7
- Access to course content on mobile, tablet or desktop from anywhere anytime
- Personalized learning – Learn at your own pace, time and place
- A vast array of fascinating subjects
- Regularly updated contents
Description
Resolving conflict in a positive manner is a crucial skill in the workplace and training employees, as well as yourself on conflict management, presents beneficial skills for the workplace. The Resolution de Conflictos – Conflict Resolution course contributes an introduction to conflict resolution, teaching how to deploy appropriate communication tactics and learn conflict resolution styles with the Thomas-Kilmann Instrument in an easy to grasp way.
You will enhance your listening skills, relevant and strategic verbal and non-verbal communication skills for dealing with conflict and creating an operative atmosphere as well as a mutual understanding to reach the root cause of conflicts and learn how to assemble a conflict management plan suitable to generate positive decisions.
Requirements:
- Anyone with any academic background can enroll into this course.
- A device with an active internet connection
Assesment:
We assess our learners through quizzes or multiple choice test. This test will be assessed automatically and immediately to give you an instant result.
Certification:
The PDF copy of Certificate of Completion can be claimed at the free of cost. If you need a hardcopy of this certificate, you have to pay an additional payment. The time for PDF certificate turnaround is 24 hours, and for the hardcopy, it is 3-7 working days
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Course Curriculum
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Presente su tarea
14-Day Money-Back Guarantee
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Duration:1 hour, 50 minutes
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Access:1 Year
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Units:13


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