Boost your career prospects with the Admin, Secretarial & PA – Level 5 course, designed for aspiring professionals in the UK aiming to master the core skills of administrative and personal assistance roles. This comprehensive course covers everything from Personal Assistant responsibilities to admin support, organisational skills, telephone etiquette, and meeting management—all essential in today’s fast-paced office environments. You’ll also gain practical experience in business writing, time management, and effective communication, including body language techniques that enhance workplace presence. The course concludes with a solid foundation in Microsoft Excel, a must-have skill for modern administrative professionals. Whether you’re looking to upskill, change careers, or boost productivity, this course aligns with UK office admin job trends, offering in-demand skills that employers are actively seeking. Ideal for those pursuing roles like Executive Assistant, Office Administrator, or Personal Assistant, this online training provides flexibility and recognised value in today’s competitive job market.
Course Highlights
Learning outcome
- Learn proper etiquette for business writing and phone communication
- Familiar yourself with the recent development and updates of the relevant industry
- Build your proficiency in Microsoft Office, with step-by-step training
- Learn best practices for maintaining your secretarial & PA diary and writing a proposal
- Understand ethics in business and how to handle confidential documents
- Know the fundamentals of meeting management and time management
- Have excellent knowledge of record-keeping and bookkeeping procedures
- Sharpen your organisational, planning, communication, and management skills
Course media
Why should I take this course?
- Aspiring professionals looking for a formal qualification to kickstart their career
- Anyone looking to gain transferable skills to boost their professional development
- Secretaries and PAs who want to update their knowledge and skills
- Anyone who wants to learn more about office procedures and best practices
- You will learn the researched and proven approach adopted by successful people to transform their careers.
- You will be able to incorporate various techniques successfully and understand your customers better.
Career Path
- Receptionist
- Aministrative Assistant
- Secretary
- Personal Assistant
Requirements
- No formal qualifications required, anyone from any academic background can take this course.
- Access to a computer or digital device with internet connectivity.
Course Curriculum
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Personal Assistant
00:35:00
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Admin Support
00:50:00
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Administrative Management
01:00:00
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Organisational Skills
01:00:00
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Telephone Etiquette
01:00:00
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Business Writing
01:00:00
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Time Management
00:35:00
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Body Language and Effective Communication
00:45:00
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Meeting Management
01:30:00
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Navigate the Excel User Interface
00:28:00
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Use Excel Commands
00:10:00
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Create and Save a Basic Workbook
00:19:00
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Enter Cell Data
00:12:00
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Use Excel Help
00:05:00
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Create Worksheet Formulas
00:15:00
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Insert Functions
00:17:00
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Reuse Formulas and Functions
00:17:00
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Insert, Delete, and Adjust Cells, Columns, and Rows
00:10:00
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Search for and Replace Data
00:07:00
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Use Proofing and Research Tools
00:07:00
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Apply Text Formats
00:16:00
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Apply Number Format
00:08:00
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Align Cell Contents
00:09:00
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Apply Styles and Themes
00:12:00
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Apply Basic Conditional Formatting
00:11:00
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Create and Use Templates
00:08:00
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Preview and Print a Workbook
00:10:00
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Set Up the Page Layout
00:09:00
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Configure Headers and Footers
00:07:00
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Manage Worksheets
00:05:00
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Manage Workbook and Worksheet Views
00:07:00
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Manage Workbook Properties
00:06:00
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Offer Ends in

This course includes:
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Duration:12 hours, 30 minutes
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Access:1 Year
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Units:32

