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Office Skills and Administration

Advanced Diploma in Office Admin, Secretarial and PA at QLS Level 7 | CPD Accredited | Instant Access | Learner Support
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course-highlight Course Highlights

The Office Skills and Administration course provides a detailed understanding of administrative functions in modern office environments. Whether you’re starting your career or aiming to enhance your current role, this programme equips you with the expertise to handle business documentation, scheduling, correspondence, and essential office procedures.

A major component of the course includes mastery of Microsoft Office applications—Excel for data management, Word for documentation, and PowerPoint for professional presentations. You’ll learn how to create spreadsheets, use formulas, build databases, format documents, and design impactful slide decks, all aligned with workplace standards and best practices.

This course is structured for flexibility, allowing learners to study at their own pace. With a focus on efficiency and digital literacy, it suits individuals targeting roles such as office assistant, personal assistant, administrative coordinator, or secretarial support. By the end of this course, you’ll be confident managing tasks in any office setting.

Note: Skill-up is a Janets-approved resale partner for Quality Licence Scheme Endorsed courses.

course-benefits Learning outcome

  • - Manage administrative operations with speed and accuracy
  • - Format, edit, and produce high-quality business documents using Microsoft Word
  • - Organise and analyse data efficiently using Microsoft Excel tools and functions
  • - Create engaging and structured visual presentations with Microsoft PowerPoint
  • - Maintain workplace professionalism and ensure consistent communication standards

course-highlight Certificate of Achievement

Quality Licence Scheme Endorsed Certificate 

Upon completing the final assessment, you can apply for the Quality Licence Scheme Endorsed Certificate of Achievement. Endorsed certificates can be ordered and delivered to your home by post for only £129.

Order Your QLS Certificate 

An extra £10 postage charge will be required for students leaving overseas.

course-why Why should I take this course?

  • - Gain core knowledge required in office-based job roles
  • - Boost productivity through improved software proficiency
  • - Learn time-saving techniques for document and data management
  • - Improve your presentation and reporting capabilities
  • - Increase job market value with employer-relevant certifications

course-why Career Path

  • - Office Administrator
  • - Secretary or Personal Assistant
  • - Administrative Coordinator
  • - Document Controller
  • - Receptionist or Front Desk Officer

course-requirement Requirements

  • - Basic understanding of using a computer
  • - Reliable internet connection and device access
  • - Motivation to develop workplace administration skills

Course Curriculum

  • play Personal Assistant
    play 01:23:00
  • play Admin Support
    play 01:54:00
  • play Administrative Management
    play 00:30:00
  • play Introduction to Human Resource
    play 00:17:00
  • play Organisational Skills
    play 00:26:00
  • play Telephone Etiquette
    play 01:07:00
  • play Business Writing
    play 01:24:00
  • play Time Management
    play 01:09:00
  • play Body Language and Effective Communication
    play 01:23:00
  • play Meeting Management
    play 01:00:00