Overview
A Support Worker plays a vital role within family care, child welfare, and adult support services across the UK. This course builds role awareness through safeguarding, legislation, communication, health, nutrition, and duty of care. Moreover, it explores family dynamics, child development, infection control, mental health awareness, and emergency response. As a result, learners develop role readiness for care-based settings. Therefore, the programme integrates both the Support Worker Diploma and Care Assistant Certificate, aligning professional care standards with responsibilities.
Course Description
Care roles demand responsibility, empathy, and structured knowledge. Therefore, this course blends the Support Worker Diploma with the Care Assistant Certificate (Standards 1 to 16), creating a strong foundation for family support, child safety, and adult care services. Furthermore, learners explore safeguarding frameworks, legal guidance, nutrition awareness, and public health challenges, including coronavirus prevention.
Additionally, the curriculum supports person-centred working through equality, dignity, communication, and confidentiality principles. Consequently, the Care Assistant Certificate standards (1 to 16) strengthen workplace conduct, while the Support Worker Diploma addresses family issues, child protection, and developmental needs across care environments.
Finally, this programme prepares learners for varied care settings. Hence, the Support Worker Diploma and Care Assistant Certificate (Standards 1 to 16) collectively support progression into care roles where safety, ethics, and wellbeing remain central. Therefore, career readiness improves while meeting UK care expectations.
Learning Outcome
- Apply safeguarding procedures effectively
- Support family and child welfare needs
- Maintain dignity, equality, and privacy
- Respond to health emergencies confidently
- Follow UK care legislation correctly
Who Is This Course For?
- Aspiring care sector entrants
- Family support service staff
- Residential care workers
- Childcare support assistants
- Community health aides
Certificate of Achievement
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Career Path
- Support Worker – £21,000–£25,000 | Responsibility scope raises pay
- Care Assistant – £20,000–£24,000 | Specialisation improves earnings
- Family Support Worker – £24,000–£30,000 | Case complexity increases value
- Senior Support Worker – £26,000–£32,000 | Leadership boosts salary
- Healthcare Assistant – £22,000–£27,000 | Clinical exposure raises income
Frequently Asked Questions
Assists individuals and families with care needs, safeguarding, communication, and wellbeing support.
Yes, the CPD Accredited Course aligns with UK care standards and safeguarding frameworks.
It supports care compliance, workplace conduct, and service quality.
Yes, this programme welcomes learners entering the care sector.
No previous study is required, making this course accessible while still academically robust.
Curriculum
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Introduction to Family Support Work
00:21:00
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Solving Family Issues – Part 1
00:46:00
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Solving Family Issues – part 2
00:41:00
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Safeguarding – Assessing need and providing help (Part 1)
00:30:00
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Safeguarding – Assessing Need and Providing Help (Part 2)
00:34:00
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Legislation, Policy, and Guidance
00:48:00
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Cognitive Development
00:25:00
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Caring for Children
00:26:00
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Child Nutrition Requirements
01:01:00
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Keeping Children Healthy & Safe
00:31:00
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Child Abuse
00:46:00
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Safeguarding Children
00:29:00
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Safeguarding, Protection and Welfare of Young Children
00:28:00
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The Duties and Responsibilities of a Care Worker
00:22:00
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Employment Rights and Responsibilities
00:21:00
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Aims, objectives and values of the service
00:12:00
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Responsibilities to the Individuals
00:22:00
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Different Working Relationships in Care Settings
00:09:00
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The Importance of Partnership Working
00:15:00
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Skills That Healthcare Professionals Need
00:18:00
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Identify Sources of Support for Own Learning and Development
00:20:00
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What Is Duty of Care
00:35:00
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Dilemmas That may Arise Between the Duty of Care and an Individual’s Rights
00:25:00
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Procedures for Responding to Complaints
00:35:00
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Recognising Adverse Events, Incidents, Errors and Near Misses
00:20:00
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Factors and Difficult Situations That may Cause Confrontation
00:23:00
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Understanding Diversity
00:12:00
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Discrimination that can be Deliberately or Unintentional
00:16:00
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Legislation and codes of practice relating to equality
00:12:00
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Respecting individuals’ beliefs, culture, values and preferences
00:09:00
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Sources of Information for Diversity, Equality, and Inclusion
00:12:00
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Putting Person-Centred Values into Practice
00:12:00
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The Importance of Finding out the History, Preferences, Wishes and Needs
00:17:00
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Environmental Factors that may cause Discomfort or Distress
00:08:00
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Raising concerns directly with the individual concerned
00:10:00
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Caregiving is more than just monitoring medicines and driving to doctor
00:16:00
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Ensuring the comfort of individuals where they have restricted movement
00:15:00
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Promoting person centred values
00:06:00
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Recognising the signs of pain or discomfort
00:09:00
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Different Ways that People Communicate
00:24:00
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Why it is important to observe and be receptive to an individual
00:07:00
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Establishing an Individual’s Communication and Language Needs, Wishes ans Preferences
00:09:00
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Barriers to Effective Communication
00:14:00
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How to Check whether the Health Care Support Worker and Adult Social Care
00:05:00
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What Is Confidentiality
00:08:00
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The Use of Appropriate Verbal and Non-Verbal Communication
00:16:00
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Communication Aids
00:07:00
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What is meant by privacy and dignity
00:17:00
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Maintaining the Privacy of the Individual
00:27:00
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Ways of Helping Individuals to Make Informed Choices
00:30:00
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How Valuing People Contributes to Active Participation
00:22:00
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Supporting the Active Participation of Individuals in Their Care
00:09:00
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The Importance of Food Safety, including Hygiene, in the Preparation and Handling of Food
00:20:00
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Ensuring That Drinks Are within Reach of Those That Have Restrictions on Their Movement
00:10:00
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How someone may feel if they have mental health conditions
00:20:00
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How Conditions Influence a Person’s Needs in Relation to Care
00:25:00
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How Positive Attitudes towards those with mental health conditions
00:18:00
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Adjustments which may be Necessary in Care Delivery
00:29:00
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Importance of Early Detection of Mental Health Needs, Dementia or Learning Disability
00:14:00
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Requirements of Legislation and Policies
00:28:00
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Effect of listed legislation and policies
00:11:00
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Capacity
00:20:00
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Safeguarding adults
00:10:00
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Types of Abuse
00:18:00
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Defining “Harm”
00:11:00
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Indicators of Abuse
00:13:00
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Factors Which have Featured in Adult Abuse and Neglect
00:17:00
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How Care Environments can Promote and Undermine People’s Dignity and Rights
00:14:00
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Reducing the Likelihood of Abuse with Risk Enablement and Management
00:10:00
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Appropriate Actions to take When Abuse is Suspected
00:15:00
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Legislation, Local and National Policies and Procedures Related to Safeguarding Adults
00:12:00
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The Importance of Sharing Information with the Relevant Agencies
00:13:00
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Safeguarding Children at Level 1
00:09:00
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Actions to Take If a Child, Young Person (Met in Any Circumstances) Is Suspected to Be Abused
00:09:00
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Basic Life Support (BLS)
00:19:00
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Legislation Relating to General Health and Safety in a Health or Social Care Work Setting
00:12:00
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Health and Safety Policies and Procedures
00:16:00
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How to Access Additional Support and Information Relating to Health and Safety
00:12:00
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The Importance of Risk Assessment for Health and Safety Standards
00:11:00
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Legislation Relating to Moving and Assisting
00:13:00
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Procedures to Follow When Accidents or Illness Occur
00:21:00
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Protecting Security
00:12:00
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Identifying Common Signs of Stress in a Work Setting
00:15:00
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Agreed Ways of Working regarding the Recording, Storing and Sharing of Information
00:25:00
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Importance to Have Secure Systems for Recording, Storing and Sharing Information
00:17:00
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How to Keep Records That Are Up to Date, Complete, Accurate and Legible
00:20:00
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The Main Ways an Infection Can Get into the Body
00:11:00
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Effective Hand Hygiene
00:11:00
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Risk to the individuals
00:10:00
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Common types of personal protective clothing, equipment and procedures
00:10:00
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Understanding Learning Disability and Autism
00:10:00
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Diagnosing Learning Disabilities and Autism
00:05:00
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Characteristics and Diversity of Needs
00:13:00
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Prevalence and Impact
00:10:00
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Legislation and Human Rights
00:13:00
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Communication and Interaction Support
00:10:00
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Reasonable Adjustments and Workplace Responsibilities
00:12:00
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Embedding Accountability and Promoting Inclusive Practice
00:07:00
Offer Ends in
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Duration:1 day, 5 hours
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Access:1 Year
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Units:98

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