Customer Relationship Management
Course Highlights Increase your customer revenue and expand the business area with this exclusive Introduction to Customer Relationship Management course.Customers …
Course Highlights
Increase your customer revenue and expand the business area with this exclusive Introduction to Customer Relationship Management course.
Customers are an integral part of business as no business exists without the customer base. The way a company manages its customer database determines its business success. CRM includes specific, insightful responsibilities like identifying ideal customers, product selection, understanding customer feedback, evaluating and reviewing CRM, managing privacy issues.
The Introduction to Customer Relationship Management course modules are structured in a sequential way to provide you with a fundamental and applied lesson that will enable you to avail of the learnings in your workplace. Moreover, throughout the course, you will get to know effective and unrevealed customer management strategies.
Please Note, there is no Assessment available with this Customer Relationship Management course. Learners can order the Course Completion Certificate right after completing the Customer Relationship Management course.
Learning outcome
- Familiar yourself with the recent development and updates of the relevant industry
- Know how to use your theoretical knowledge to adapt in any working environment
- Get help from our expert tutors anytime you need
- Access to course contents that are designed and prepared by industry professionals
- Study at your convenient time and from wherever you want
Course media
Why should I take this course?
- Affordable premium-quality E-learning content, you can learn at your own pace.
- You will receive a completion certificate upon completing the course.
- Internationally recognized Accredited Qualification will boost up your resume.
- You will learn the researched and proven approach adopted by successful people to transform their careers.
- You will be able to incorporate various techniques successfully and understand your customers better.
Requirements
- No formal qualifications required, anyone from any academic background can take this course.
- Access to a computer or digital device with internet connectivity.
Course Curriculum
Course Curriculum
| Module One: Basic Introduction | |||
| Basic Introduction | 00:13:00 | ||
| Module Two: Checklist for Success | |||
| Checklist for Success | 00:13:00 | ||
| Module Three: Requirement Driven Product Selection | |||
| Requirement Driven Product Selection | 00:08:00 | ||
| Module Four: Considerations in Tool Selection and Strategies for Customer Retention | |||
| Considerations in Tool Selection and Strategies for Customer Retention | 00:19:00 | ||
| Module Five: Building the Future | |||
| Building the Future | 00:09:00 | ||
| Module Six: Homegrown vs. Application Service Provider | |||
| Homegrown vs. Application Service Provider | 00:07:00 | ||
| Module Seven: Evaluating and Reviewing Your Program | |||
| Evaluating and Reviewing Your Program | 00:14:00 | ||
Don't just take our word for it
1 Year Access 
22 Students 
1 hour, 23 minutes