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Course Curriculum

Course Curriculum

Module One: Basic Introduction
Basic Introduction 00:13:00
Module Two: Checklist for Success
Checklist for Success 00:13:00
Module Three: Requirement Driven Product Selection
Requirement Driven Product Selection 00:08:00
Module Four: Considerations in Tool Selection and Strategies for Customer Retention
Considerations in Tool Selection and Strategies for Customer Retention 00:19:00
Module Five: Building the Future
Building the Future 00:09:00
Module Six: Homegrown vs. Application Service Provider
Homegrown vs. Application Service Provider 00:07:00
Module Seven: Evaluating and Reviewing Your Program
Evaluating and Reviewing Your Program 00:14:00

Customer Relationship Management

4.9( 8 REVIEWS )
257 STUDENTS
$ 249.00
Customer Relationship Management
  • Course Highlights

Increase your customer revenue and expand the business area with this exclusive Introduction to Customer Relationship Management course.
Customers are an integral part of business as no business exists without the customer base. The way a company manages its customer database determines its business success. CRM includes specific, insightful responsibilities like identifying ideal customers, product selection, understanding customer feedback, evaluating and reviewing CRM, managing privacy issues.
The Introduction to Customer Relationship Management course modules are structured in a sequential way to provide you with a fundamental and applied lesson that will enable you to avail of the learnings in your workplace. Moreover, throughout the course, you will get to know effective and unrevealed customer management strategies.

Please Note, there is no Assessment available with this Customer Relationship Management course. Learners can order the Course Completion Certificate right after completing the Customer Relationship Management course.

  • Learning Benefits:
  • Get a deep understanding of the Customer Relationship Management just in hours not years
  • Familiar yourself with the recent development and updates of the relevant industry
  • Know how to use your theoretical and practical knowledge to adapt in any working environment
  • Get help from our expert tutors anytime you need
  • Access to course contents that are designed and prepared by industry professionals
  • Study at your convenient time and from wherever you want
  • Requirements
  • No formal qualifications required, anyone from any academic background can take this course.
  • Access to any internet-enabled smart device.
  • Why should I take this course?
  • 1+ hours of on-demand video lectures and downloadable resources.
  • Affordable premium-quality E-learning content, you can learn at your own pace.
  • You will receive a completion certificate upon completing the course.
  • Internationally recognized Accredited Qualification will boost up your resume.
  • You will learn the researched and proven approach adopted by successful salespeople to transform their careers.
  • You will be able to incorporate various practical sales techniques successfully and understand your customers better.

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