Atencion al Cliente – Customer Service

One of the most valuable components of any business is its customer service sector since it has the potential to make or break the formation of a business.
The Certificado en Atención al Cliente – Certificate in Customer Service is designed to explain every skill you need to work in the customer service sector. You will understand the role of a customer service assistant and learn how to establish your attitude and attract potential customers. Learn to identify and address the needs of clients and handle hostile customers. Moreover, get a guideline to ensure customer support activities produce a notable benefit to the business and fulfill customer loyalty targets. How to give customer service over the phone by answering product and service questions, resolve customer complaints also mentioned in the course.