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14 Reviews
125 Students
Course Highlights
Course HighlightsConflict Management and Crucial Conversations course is designed for any aspiring individual who wants to learn the key techniques of conflict management to use it in their professional life to fast track their career ladder. By completing the course, learners will be able to manage uncomfortable conversation and workplace conflict tactfully.
Learning outcome
Learning outcome- Familiar yourself with the recent development and updates of the relevant industry
- Know how to use your theoretical knowledge to adapt in any working environment
- Get help from our expert tutors anytime you need
- Access to course contents that are designed and prepared by industry professionals
- Study at your convenient time and from wherever you want
Course media
Why should I take this course?
Why should I take this course?- Affordable premium-quality E-learning content, you can learn at your own pace.
- You will receive a completion certificate upon completing the course.
- Internationally recognized Accredited Qualification will boost up your resume.
- You will learn the researched and proven approach adopted by successful people to transform their careers.
- You will be able to incorporate various techniques successfully and understand your customers better.
Requirements
Requirements- No formal qualifications required, anyone from any academic background can take this course.
- Access to a computer or digital device with internet connectivity.
Conflict Management and Crucial Communications Reviews
A well-organised and highly valuable course with clear, easy-to-understand guidance throughout. I’ve gained knowledge that’s directly relevant to my day-to-day responsibilities. It’s given me greater confidence in applying these skills professionally.
Engaging content delivered in a straightforward and structured format. The examples were realistic and helped reinforce key concepts effectively. I would certainly recommend it to colleagues looking to upskill
Comprehensive, insightful and professionally presented from start to finish. The course materials were clear and well supported. A worthwhile investment for anyone serious about career development
Curriculum
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Welcome
00:01:00
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INTRO
00:05:00
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Preparing your problem statement
00:06:00
00:01:00 -
Getting into the right state
00:07:00
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Presenting your problem statement
00:04:00
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Asking your critical question
00:03:00
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Listening to the other person
00:05:00
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Agreeing on next steps
00:03:00
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Finishing the conversation
00:03:00
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Conclusion
00:03:00
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Example 1 – breaking up
00:07:00
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Example 2 – separation at work
00:07:00
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Example 3 – Flatmate discussion
00:03:00
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Bonus – Crucial conversations
00:03:00
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Bonus – Feedback
00:04:00
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Resource : Conflict Management and Crucial Conversations
Offer Ends in
TAKE ALL COURSES FOR £99
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Duration:1 hour, 4 minutes
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Access:1 Year
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Units:16
