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Conflict Management and Crucial Communications

Course Highlights Conflict Management and Crucial Conversations course is designed for any aspiring individual who wants to learn the key …

Highlights
Curriculum
Testimonial

Course Highlights

Conflict Management and Crucial Conversations course is designed for any aspiring individual who wants to learn the key techniques of conflict management to use it in their professional life to fast track their career ladder. By completing the course, learners will be able to manage uncomfortable conversation and workplace conflict tactfully.

Learning outcome

Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want

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Marketplace Review

Why should I take this course?

Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.

Requirements

Course Curriculum

Preparing for your conversation
	Welcome	FREE	00:01:00
	INTRO		00:05:00
	Preparing your problem statement		00:06:00
Delivering your conversation
	Getting into the right state		00:07:00
	Presenting your problem statement		00:04:00
	Asking your critical question		00:03:00
	Listening to the other person		00:05:00
	Agreeing on next steps		00:03:00
	Finishing the conversation		00:03:00
	Conclusion		00:03:00
BONUS Section: examples
	Example 1 – breaking up		00:07:00
	Example 2 – separation at work		00:07:00
	Example 3 – Flatmate discussion		00:03:00
BONUS VIDEOS
	Bonus – Crucial conversations		00:03:00
	Bonus – Feedback		00:04:00
Additional Resource
	Resource : Conflict Management and Crucial Conversations		00:00:00

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