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Course Highlights
Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this step-by-step Corporate & Strategic Communication Skills for Managers training course. This Corporate & Strategic Communication Skills for Managers course for Consistent Profits has been specially designed to help learners gain a good command of Corporate & Strategic Communication Skills for Managers, providing them with a solid foundation of knowledge to understand relevant professionals’ job roles.
Through this Corporate & Strategic Communication Skills for Managers course, you will gain a theoretical understanding of Corporate & Strategic Communication Skills for Managers and others relevant subjects that will increase your employability in this field, help you stand out from the competition, and boost your earning potential in no time.
Not only that, but this Corporate & Strategic Communication Skills for Managers training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry.
This course is fully CPD-accredited and broken down into several manageable modules, making it ideal for aspiring professionals.
Learning outcome
- Familiar yourself with the recent development and updates of the relevant industry
- Know how to use your theoretical knowledge to adapt in any working environment
- Get help from our expert tutors anytime you need
- Access to course contents that are designed and prepared by industry professionals
- Study at your convenient time and from wherever you want
Course media
Why should I take this course?
- Affordable premium-quality E-learning content, you can learn at your own pace.
- You will receive a completion certificate upon completing the course.
- Internationally recognized Accredited Qualification will boost up your resume.
- You will learn the researched and proven approach adopted by successful people to transform their careers.
- You will be able to incorporate various techniques successfully and understand your customers better.
Requirements
- No formal qualifications required, anyone from any academic background can take this course.
- Access to a computer or digital device with internet connectivity.
Course Curriculum
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Definition of Communication
00:03:00 -
Elements of Communication
00:04:00
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Communication Styles
00:03:00
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Steps in Communication Process
00:01:00
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Step 1 of Communication Process
00:02:00
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Step 1 Explained – Goal and preparation
00:05:00
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Step 1 Explained – Practicing Positive Intent
00:02:00
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Step 1 Explained – Understanding Assumptions
00:06:00
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Step 2 of Communication Process
00:04:00
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Characteristics of Clear Message
00:04:00
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Three Different Communication Styles
00:06:00
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Assertive Communication Style
00:02:00
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Body Language and Signals
00:03:00
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Third Step in Communication – Seeing Feedback
00:04:00
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Listening Skills – Listen with Compassion
00:04:00
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Listening Skills – Meaning of Paraphrasing
00:02:00
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Ways to Improve Communication and Knowledge Check
00:05:00
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Increase Effectiveness of Communication
00:08:00
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8 Guidelines for Giving Praise and Feedback
00:05:00
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Additional Tips for Effective Communications
00:09:00
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Communication Requirements in Business
00:08:00
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Skills required in corporate communication
00:06:00
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Interactive Communications
00:08:00
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Reason why Communication Fails
00:03:00
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Communication Channels and Their Problems
00:06:00
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Indications of Incompetent Communication
00:06:00
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Other reasons for Communication failure
00:04:00
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Strategic Communication Liner Model
00:05:00
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Strategic Communication Adaptive Model
00:04:00
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Strategic Communication Interpretive Model
00:04:00
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Strategic Communication in Public Communication
00:09:00
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Resources and Audience for Strategic Public Communication
00:07:00
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Source of Strategic Communication
00:05:00
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Strategic Communication – Summary of three models
00:12:00
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Strategic Communication – Guidelines for Interpretative Models
00:05:00
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Strategic Communication – Public Communications
00:11:00
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Internal Communication – Orientation
00:09:00
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Internal Communication – Moral Compansation and Benefits
00:07:00
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Internal Communication – Organisation Change
00:07:00
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External Communication – Issues Management
00:06:00
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External Communication and PR
00:05:00
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External Communication – Issue Management – Organisation Response
00:13:00
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External Communication – Image Management and Issue Advocacy
00:06:00
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External Communication – Risk and Crisis Communication
00:10:00
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Case Study on Corporate Strategic Communication
00:09:00
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What is Strategy?
00:06:00
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What is Communication Strategy?
00:05:00
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When Communication Strategy is required
00:04:00
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Why Communication Strategy is required
00:03:00
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Information we need before making strategy
00:08:00
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Setting Goals and Identify Audience
00:08:00
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Catagorise your Audience to help draft right message
00:04:00
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Drafting Message to cater your audience
00:04:00
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Channels and Timing of Communication
00:05:00
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Resources risk and Evaluation of communication strategy
00:04:00
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Summary of Communication Strategy
00:03:00
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Strategic Communication Plan Template
00:04:00
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Strategic Communication Plan
00:04:00
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Difference between Strategic and Tactical Communication
00:03:00
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Traditional Planning and why Refreshed Approached
00:05:00
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Change Management – What are concerns?
00:03:00
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Refreshed Approach to Communication Planning
00:07:00
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Possible Problems in Communication Plan, Success measurement
00:06:00
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Measure, Feedback and Manage Cynics
00:03:00
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Social Aspects of Communication Strategy
00:12:00
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Additional Planning on Social Aspects of Communication Strategy
00:04:00
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Strategic Communication – American Airlines Case Study
00:33:00
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How to Succeed in Group Communication
00:10:00
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Defining Group Communication
00:08:00
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Elements of Group Communication and Types of Group
00:08:00
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Advantages and Disadvantages of Group Discussion
00:08:00
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How to prepare for group Discussion
00:07:00
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Practice for group Discussion and other aspects
00:08:00
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Dos and Don’t group Discussion
00:08:00
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Summary of previous class
00:05:00
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What is conflict – class discussion?
00:07:00
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Communication in Conflict
00:08:00
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Meaning of Positive intent in difficult situations
00:09:00
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Positive Intent – Example
00:05:00
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De-escalating Emotions as a method to communicate in Conflicts
00:06:00
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Detached Responsibility method in resolving conflicts
00:13:00
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Keys to handle Angry Peoples
00:06:00
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Keys to deal with denial
00:04:00
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Uncovering Hidden Agendas
00:06:00
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Giving Negative Feedback
00:09:00
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Receiving Negative Feedback and Exercise
00:08:00
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Assignment – Corporate & Strategic Communication Skills for Managers
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This course includes:
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Duration:8 hours, 58 minutes
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Access:1 Year
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Units:87
