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Course Curriculum

Course Curriculum

Module: 01
Introduction 00:01:00
Be Professional 00:02:00
When to Email 00:04:00
Importance of a Subject Line 00:05:00
The Types of Formalities 00:07:00
Module: 02
To CC, BCC or Not to CC 00:06:00
Email Spacing and Flesche Scoring 00:06:00
Email Etiquette Tips I 00:09:00
Email Etiquette Tips II 00:06:00
Train Your Staff 00:01:00
When to and Not to Transfer 00:05:00
Order Your Certificate
Order Your Certificate New 00:00:00

Email Etiquette Course for Business

4.7( 10 REVIEWS )
Email Etiquette Course for Business


The strong growth in the email marketing industry demonstrates what important role emails are playing in promoting a business. In fact, business emails are one of the vital tools salespersons have in their arsenal. The Email Etiquette Course for Business course is designed to introduce the best ways to structure your business email while keeping your tone professional and appropriate. You will learn how to leave the right impression with your email and discover plenty of tips, hacks and secrets to keep your clients satisfied with proper email etiquette. The course is ideal for those who are responsible for sending emails to a prospect, business partner, co-worker, manager, or acquaintance. Upon completion of the course, you will become aware of the appropriate tone and level of formality required for business emails and be able to use proper business words that reflect your professionalism and personality.

  • Learning outcome
  • Gain a rich knowledge about the proper business language and etiquette for writing emails for business purposes
  • Portray a professional, yet friendly image by learning email etiquettes
  • Correct your tone and adopt a matter-of-fact approach while writing emails
  • Create a great perception of your company or you when communicating with customers via emails
  • Be aware of the circumstances when sending emails is necessary or appropriate
  • Learn the things you should avoid when writing a business email or sending emails to upper management


  • Learners will need regular access to a computer with an internet connection.
  • High-speed broadband access (LAN, Cable or DSL) is highly recommended for the optimal learning experience.
  • This course is available to all learners, of all academic backgrounds.
  • No prior qualification or certification is required for enrolment.
  • Why should I take this course?
  • 2.5+ hours of high-quality e-learning content.
  • Course completion certificate.
  • To learn proper email etiquette before you send your next business email.
  • To ensure you get your message across effectively.
  • To increase your online sales, marketing flow and customers through mastering email etiquette.


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