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9 Reviews
0 Students
Do you want to know about ITIL® Service Transition? Are you preparing for the service offerings and agreements (SOA) exam? Then you’ve come to the right place.
This ITIL® Service Transition Course deals with ITIL service offerings and agreements. You’ll learn the proper ways of ITIL service offerings and agreements (SOA) and get proper knowledge on Structure, Technology & Implementation to achieve your business goals.
The course will help you to know the practical application of SOA practices to enable portfolio, service level, service catalog, demand, supplier, and financial management. Throughout the course, you will learn the appropriate procedures of SOA so that you can apply this knowledge in the real world.
You’ll learn how the five stages of the ITIL lifecycle (service strategy, service design, service transition, service operation, and continual service improvement) can offer value to organizations and projects. You will also learn how the service offerings and agreement can be created to support both business and customers’ needs.
Take this course and gain the skills needed to deal with SOA issues with confidence. This course will also prepare you for the SOA exam.
ITIL® Service Transition Reviews
A well-organised and highly valuable course with clear, easy-to-understand guidance throughout. I’ve gained knowledge that’s directly relevant to my day-to-day responsibilities. It’s given me greater confidence in applying these skills professionally.
Engaging content delivered in a straightforward and structured format. The examples were realistic and helped reinforce key concepts effectively. I would certainly recommend it to colleagues looking to upskill
Comprehensive, insightful and professionally presented from start to finish. The course materials were clear and well supported. A worthwhile investment for anyone serious about career development
Curriculum
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Course Organization
00:06:00 -
Course Conventions & Agenda
00:07:00
00:06:00 -
Introduction to Service Transition
00:14:00
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Principles of Service Transition
00:15:00
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Service Transition Summary
00:04:00
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Planning & Support
00:29:00
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Change Management
00:44:00
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Service Asset & Configuration Management
00:38:00
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Release & Deployment Management
00:33:00
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Service Validation & Testing
00:26:00
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Change Evaluation
00:35:00
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Knowledge Management
00:32:00
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Common Activities
00:34:00
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Common Activities Summary
00:03:00
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Organizing Service Transition
00:26:00
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Technology Considerations
00:08:00
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Implementing Service Transition
00:22:00
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Structure, Technology & Implementation Summary
00:05:00
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Workbooks – ITIL® Service Transition – Video Training Course
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Mock Exam- ITIL® Service Transition – Video Training Course
00:20:00
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Final Exam- ITIL® Service Transition – Video Training Course
00:20:00
Offer Ends in
TAKE ALL COURSES FOR £99-
Duration:7 hours, 1 minute
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Access:1 Year
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Units:21
