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15.21 Hours


  • Course Highlights

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Managing Quality and Service Delivery has been specially designed to help learners gain a good command of Managing Quality and Service Delivery, providing them with a solid foundation of knowledge to become a qualified professional.

Through this Managing Quality and Service Delivery, you will gain both practical and theoretical understanding of Managing Quality and Service Delivery that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.

Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.

  • Learning outcome
  • Get a deep understanding of the Managing Quality and Service Delivery just in hours not years
  • Familiar yourself with the recent development and updates of the relevant industry
  • Know how to use your theoretical and practical knowledge to adapt in any working environment
  • Get help from our expert tutors anytime you need
  • Access to course contents that are designed and prepared by industry professionals
  • Study at your convenient time and from wherever you want
  • Requirements
  • No formal qualifications required, anyone from any academic background can take this course.
  • Access to any internet-enabled smart device.
  • Why should I take this course?
  • 2+ hours of on-demand video lectures and downloadable resources.
  • Affordable premium-quality E-learning content, you can learn at your own pace.
  • You will receive a completion certificate upon completing the course.
  • Internationally recognized Accredited Qualification will boost up your resume.
  • You will learn the researched and proven approach adopted by successful salespeople to transform their careers.
  • You will be able to incorporate various practical sales techniques successfully and understand your customers better.

Course Curriculum

Module 01: Understanding stakeholder
Understanding stakeholder 00:14:00
Module 02: Service delivery & Quality
Service delivery & Quality 00:14:00
Module 03: Concept of continuous improvement
Concept of continuous improvement 00:15:00
Module 04: Need for Continuous Improvement
Need for Continuous Improvement 00:15:00
Module 05: Managing Quality
Managing Quality 00:15:00
Module 06: Theories of Quality
Theories of Quality 00:15:00
Module 07: Team Building & Responsibilities
Team Building & Responsibilities 00:15:00

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