Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Managing Quality and Service Delivery has been specially designed to help learners gain a good command of Managing Quality and Service Delivery, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Managing Quality and Service Delivery, you will gain both practical and theoretical understanding of Managing Quality and Service Delivery that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.
|Module 01: Understanding stakeholder|
|Module 02: Service delivery & Quality|
|Service delivery & Quality||00:14:00|
|Module 03: Concept of continuous improvement|
|Concept of continuous improvement||00:15:00|
|Module 04: Need for Continuous Improvement|
|Need for Continuous Improvement||00:15:00|
|Module 05: Managing Quality|
|Module 06: Theories of Quality|
|Theories of Quality||00:15:00|
|Module 07: Team Building & Responsibilities|
|Team Building & Responsibilities||00:15:00|