Take steps to become a qualified Medical Receptionist with this complete training course for entry-level learners. This course has been specially designed by industry experts to give you practical working knowledge of the role and responsibilities of a Medical Receptionist, along with some administrative best practices.
In this comprehensive training course, you will learn fundamental procedures that will equip you with the skills to become a successful Medical Receptionist. From record-keeping to medical coding and billing, it will introduce learners to core best practices that must be adhered to in order to become a competent and confident professional.
You’ll familiarise with common medical jargon and terminology, learn about ethical standards and service user confidentiality, and effective methods for staying organised, developing your time management and administrative skills. What’s more, you’ll explore the use of information technology in healthcare, gaining up-to-date knowledge required to work efficiently with computerised record and filing systems.
Learn about the career path, role and responsibilities of a Medical Receptionist
Understand policy regarding confidentiality in a medical environment
Learn best practices for maintaining patient medical records and filing systems
Familiarise with common medical jargon and medical terminology
Know how to use information technology in a medical/healthcare environment
Gain a comprehensive understanding of medical coding and billing procedures
Deepen your understanding of ethical standards in a healthcare setting
Sharpen your organisational, time management and record-keeping skills
There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis.
Who is this Course for?
This Medical Receptionist Training course is suitable for:
Anyone looking for a formal qualification to kickstart their career
Medical Receptionists who are new to the field and wish to develop their skillset
Anyone interested in an administrative role within a healthcare setting
Module 1: Introduction to Medical and Clinical Administration
Module 2: Organise Schedules
Module 3: Maintaining Medical Records
Module 4: Effective Filing Systems in Medical Offices
Module 5: Confidentiality in a Medical Environment
Module 6: Controlling Stocks and Supplies
Module 7: Medical Jargon and Terminology
Module 8: Maintaining Workplace Safety
Module 9: Information Technology in Health Care
Module 10: Medical (Clinical) Coding and Billing
Module 11: Legal aspects and Ethics
Mock Exam – Medical Receptionist
Final Exam – Medical Receptionist
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