| Introduction and The Principles of Collaborative Negotiation | |||
| Welcome and Course Overview | FREE | 00:06:00 | |
| Why Good Negotiation Practice Leads to Better Relationships | 00:03:00 | ||
| Shameless Book Plug | 00:01:00 | ||
| Millie’s Cookie Story | 00:07:00 | ||
| Exercise 1: Intentions / Objectives for This Programme | 00:01:00 | ||
| Giving Structure to Your Negotiation Strategy | |||
| Negotiation is not | 00:02:00 | ||
| Distinguishing Negotiation from -Haggling | 00:07:00 | ||
| The 7 Steps to Negotiation Success | 00:06:00 | ||
| Exercise 2: Giving Structure to your Negotiations | 00:01:00 | ||
| Step One – Preparing Yourself for Collaborative Negotiation | |||
| Preparing Yourself and Your WIN Outcomes | 00:06:00 | ||
| Exercise 3: Securing Commitment to Negotiate | 00:01:00 | ||
| The 4 P’s | 00:01:00 | ||
| The Importance of Personality | 00:02:00 | ||
| We, Then Me | 00:02:00 | ||
| Exercise 4: The 4 P’s | 00:01:00 | ||
| Step Two – Preparation - Understanding the Power of Variables | |||
| Introduction to Variables | 00:04:00 | ||
| Video Examples of Excellent Creativity in Variables | 00:03:00 | ||
| Exercise 5: Understanding the Power of Variables | 00:01:00 | ||
| Using the WIN Matrix | 00:03:00 | ||
| Exercise 6: Write Your Win Matrix | 00:02:00 | ||
| Step Three – Understanding Your Partner's Point of View | |||
| Introduction | 00:01:00 | ||
| Example Story- Maps of the World – Dyl’s Den | 00:03:00 | ||
| Exercise 7: Stepping Into Your Partner’s Shoes | 00:01:00 | ||
| Step Four – Discussing | |||
| Introduction- Stating Intentions | 00:04:00 | ||
| Co-Active Listening- Are You Really Listening | 00:02:00 | ||
| The Power of Pause | 00:01:00 | ||
| Exercise 8: Using Open Questions | 00:01:00 | ||
| Exercise 9: Going Above and Beyond Their Wildest Dreams | 00:01:00 | ||
| Exercise 10: Socratic Questioning | 00:04:00 | ||
| Exercise 11: Creating a Discussion Agreement Statement | 00:01:00 | ||
| Step Five – Proposing | |||
| Introduction to the Propose Stage | 00:05:00 | ||
| Exercise 12: Putting Your Proposal into Writing | 00:01:00 | ||
| Step Six – Bargaining | |||
| Introduction | 00:02:00 | ||
| Exercise 13: Creating a Bargaining Agreement Statement | 00:02:00 | ||
| The Power of Silence | 00:04:00 | ||
| Exercise 14: Developing Your Time-Out Strategy | 00:01:00 | ||
| Step Seven – Agreeing | |||
| Introduction to Bargaining | 00:04:00 | ||
| The Written Columbo | 00:02:00 | ||
| Exercise 15: Drafting an “Agreement In Principle” | 00:01:00 | ||
| Getting Yourself Out of the Way - The Human Operating System | |||
| Introduction – The Missing Link | 00:04:00 | ||
| Exercise 16: Noticing Your Thinking | 00:02:00 | ||
| What Does this Mean in Your Negotiations? | 00:03:00 | ||
| Understanding Personality | |||
| Why Personality? | 00:05:00 | ||
| Introducing the 4 Colours | 00:04:00 | ||
| Introducing the 8 Aspects | 00:04:00 | ||
| Inspiration v Discipline Driven | 00:04:00 | ||
| Exercise 17: Teddy Bear | 00:01:00 | ||
| Big Picture vs Down to Earth | 00:03:00 | ||
| Exercise 18: Football Club Trip | 00:01:00 | ||
| People Focused vs Outcome Focused | 00:02:00 | ||
| Splash App | 00:02:00 | ||
| Exercise 19: Completing Your Own Assessment | 00:01:00 | ||
| Negotiation with Different ‘Personality Types’ | 00:04:00 | ||
| Using the Seven Steps at Home | |||
| Introduction | 00:04:00 | ||
| Avoiding Common Gambits Some Negotiators Use | |||
| Nibbling – The Columbo | 00:02:00 | ||
| The Flinch | 00:02:00 | ||
| The Red Herring | 00:01:00 | ||
| Higher Authority | 00:02:00 | ||
| The Reluctant Buyer – Seller | 00:01:00 | ||
| The Best of a Bad Choice | 00:01:00 | ||
| Conclusion – Can You Really Get More by Giving More? | |||
| Conclusion & Thank You | 00:02:00 | ||
| Bonus Lecture | 00:01:00 | ||
| Assessment | |||
| Mock Exam | |||
| Mock Exam – Negotiation and Agreement Training | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Negotiation and Agreement Training | 00:20:00 | ||
Negotiation is a crucial part of our professional and personal lives. The Negotiation and Agreement Training course will teach you how to prepare for and engage in every negotiation to achieve better results for yourself and others
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