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152 Reviews
20 Students
Overview
CPD Accredited Office Admin, Secretarial & PA Course Online UK. Strengthen knowledge in office administration, secretarial support, PA duties, business writing, and Microsoft Office.
Step into the core subject areas used by office administrators, secretaries, personal assistants, receptionists, and administrative support staff. The Office Admin, Secretarial & PA Course covers the organisation, communication, documentation, and software skills relevant to these roles.
First, you will explore administrative procedures and organisational skills. Next, the curriculum moves into PA responsibilities, business writing, confidence building, and Microsoft Office.
Throughout the course, you will explore:
✓ Time management, task prioritisation, inbox organisation, and document storage.
✓ Office procedures, administrative guides, manager support, and confidentiality.
✓ Business emails, letters, agendas, proposals, reports, and proofreading.
✓ Microsoft Word, Excel, and PowerPoint for administrative work.
You will also study meeting management, gatekeeping, professional communication, and workplace confidence, giving you a broader understanding of the knowledge covered across office administration, secretarial, and PA training.
Course Description
This Office Admin, Secretarial & PA Course Online UK follows a structured learning path through the core areas of administrative, secretarial, and personal assistant work. The curriculum begins with admin support, organisation, time management, communication, and self-management before moving into administrative procedures and workplace organisation.
The curriculum brings together the following subject areas:Â
 ✓ Admin Support and Organisational Skills, including task planning, prioritisation, time management, paper and paperless storage, inbox organisation, and workplace organisation.
 ✓ Administrative Management, covering office procedures, procedure guides, record-keeping processes, and the organisation and use of administrative resources.
 ✓ Personal Assistant responsibilities, including working with managers, meeting management, administrative soft skills, gatekeeping, confidentiality, and special tasks.
 ✓ Business Writing and Communication, covering sentence structure, paragraphs, meeting agendas, emails, business letters, proposals, reports, proofreading, verbal communication, and non-verbal communication.
 ✓ Self-Esteem & Confidence Building, including goal setting, communication, presentations, coping techniques, and handling difficult behaviour.
 ✓ Microsoft Word, from document creation and editing to formatting, styles, page layout, and document sharing.
 ✓ Microsoft PowerPoint, including presentation creation, text formatting, images, transitions, animations, and slide shows.
 ✓ Microsoft Excel, covering worksheets, data viewing, formulas, functions, quick analysis, formatting, printing, and workbook sharing.
 ✓ Mock Exam, Final Exam and Certification, completing the structured learning pathway of the course.
This CPD Accredited Office Admin, Secretarial & PA Course brings together office administration training, secretarial skills training, PA support, business writing, and Microsoft Office within one curriculum, supporting learners seeking broader knowledge across modern administrative roles.
Key Benefits of This Course
Key Benefits of This CourseWhen choosing administration and secretarial courses, learners need more than basic office theory. They need skills that support employability, confidence, communication, and daily workplace performance.
- Build admin, PA, secretarial, and business support skills for office-based roles, including practical office management skills for everyday workplace coordination.
- Improve how you manage time, tasks, inboxes, documents, meetings, and priorities.
- Strengthen professional communication through emails, reports, proposals, and proofreading.
- Develop confidence using Microsoft Word, Excel, and PowerPoint for common office tasks.
- Learn how to support managers, protect confidentiality, manage gatekeeping, and handle special tasks.
- Study through a flexible secretarial course online with 1-year access and certification.
- Add office administration, PA, secretarial, and Microsoft Office knowledge, including relevant PA administrative skills, to your CV.
This course helps learners build stronger workplace readiness for career entry, progression, or role change.
Learning Outcome
By the end of this course, you will be able to:
- Understand core responsibilities in office administration, secretarial support, and PA roles.
- Analyse workplace organisation challenges linked to time, tasks, inboxes, paperwork, and priorities.
- Develop stronger verbal, non-verbal, written, and professional communication skills.
- Apply effective approaches to meeting management, confidentiality, gatekeeping, and manager support.
- Evaluate how business writing improves emails, letters, reports, proposals, and workplace documents.
- Demonstrate confidence using Microsoft Word, Excel, and PowerPoint for office-based tasks.
- Implement better organisational habits, self-confidence, and professional support behaviours.
Who Is This Course For?
Who Is This Course For?- Beginners seeking an Office Admin, Secretarial & PA Course Online UK to start an office career.
- Career changers who want to move into administration, secretarial, PA, or business support roles.
- Receptionists and front-desk staff aiming to progress into wider office administration responsibilities.
- Aspiring personal assistants who want to support managers, organise meetings, and handle confidential tasks.
- Admin staff looking to improve Microsoft Office, business writing, organisation, and communication skills.
- Learners searching for PA and secretarial courses with flexible online access and certification.
- Professionals who want an admin support course online to strengthen day-to-day workplace performance.
Certificate of Achievement
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Career Path
Career PathSalary ranges are indicative and may vary by employer, location, sector, experience, and responsibilities.
- Administrative Assistant: Supports emails, reports, records, files, meetings, and daily office tasks. This is a strong entry route after an office administration course in the UK.| Salaries are typically £21,000 to £28,000.
- Personal Assistant / Executive Assistant: Supports senior managers with diaries, meetings, communication, projects, and client contact. This suits learners completing a personal assistant course in the UK.| Salaries are usually £28,000 to £60,000.
- Office Manager: Oversees daily office operations, team organisation, procedures, and resources. This role suits learners moving from admin support into coordination.| Salaries are commonly £25,000 to £40,000.
- Secretary: Handles documents, appointments, correspondence, records, and communication. This pathway links to PA and secretarial courses.| Related admin roles often pay £21,000 to £28,000.
- Legal Secretary: Supports solicitors with documents, correspondence, files, and client communication. This role applies secretarial skills in a legal setting.| Salaries are typically £24,000 to £40,000.
- Business Support Officer: Supports documents, reports, scheduling, customer communication, systems, and internal processes. This role suits learners with business administration and Microsoft Office skills.| Salaries often start around £21,000 to £28,000.
Frequestly Asked Questions
Office administrators organise documents, manage emails, schedule meetings, maintain records, and support daily office operations. This course develops practical skills for modern office support roles.
Office administrative staff need organisation, communication, time management, attention to detail, business writing, and Microsoft Office skills. This course develops these office administrative skills through practical workplace training.
Office administration covers wider workplace coordination, records, procedures, and communication, while secretarial work focuses more on correspondence, documents, meetings, and diary support. This course covers both areas.
An admin PA supports managers with schedules, meetings, correspondence, documents, organisation, and confidential information. The course develops relevant PA administrative skills through its Personal Assistant and Admin Support modules.
Yes. Office administration training develops organisation, procedures, document control, time management, communication, and coordination skills that can support progression towards office management responsibilities.
The course focuses on office administration rather than specialist HR work. However, its document control, confidentiality, storage, and organisational training cover related administrative practices.
Common tools include Microsoft Word, Excel, PowerPoint, email, calendars, and digital filing systems. The course provides practical training in Word, Excel, and PowerPoint.
Yes. The course covers admin support, organisation, PA responsibilities, business writing, communication, and Microsoft Office, making it suitable for learners without previous office experience.
Yes. Learners who complete the required learning, mock exam, and final exam can receive certification to support their CV, job applications, and professional development.
Office Admin, Secretarial & PA Course Reviews
An excellent course that gave me a strong understanding of office administration and professional support duties.
Very informative and easy to follow. The Microsoft Office modules were particularly useful for my role.
The course covered everything from organisation to business writing. I feel much more confident at work now.
Curriculum
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Module One – Getting Started
00:30:00
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Module Two – Getting Organized (I)
01:00:00
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Module Three – Getting Organized (II)
01:00:00
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Module Four – Managing Time
01:00:00
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Module Five – Getting It All Done On Time
01:00:00
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Module Six – Special Tasks
01:00:00
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Module Seven – Verbal Communication Skills
01:00:00
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Module Eight – Non-Verbal Communication Skills
01:00:00
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Module Nine – Empowering Yourself
01:00:00
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Module Ten – The Team of Two
01:00:00
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Module Eleven – Taking Care of Yourself
01:00:00
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Module Twelve – Wrapping Up
00:30:00
00:30:00 -
Module One – Getting Started
00:30:00
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Module Two – Why Your Office Needs Administrative Procedures
01:00:00
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Module Three – Gathering the Right Tools
01:00:00
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Module Four – Identifying Procedures to Include
01:00:00
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Module Five – Top Five Procedures to Record
01:00:00
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Module Six – What to Include in Your Binder (I)
01:00:00
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Module Seven – What to Include in Your Binder (II)
01:00:00
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Module Eight – Organizing Your Binder
01:00:00
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Module Nine – What Not to Include in the Procedure Guide
01:00:00
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Module Ten – Share Office Procedure Guide
01:00:00
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Module Eleven – Successfully Executing the Guide
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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Module One – Getting Started
00:30:00
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Module Two – Remove the Clutter
01:00:00
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Module Three – Prioritize
01:00:00
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Module Four – Scheduling Your Time
01:00:00
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Module Five – To Do Lists
01:00:00
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Module Six – Paper and Paperless Storage
01:00:00
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Module Seven – Organization in Your Work Area
01:00:00
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Module Eight – Tools to Fight Procrastination
01:00:00
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Module Nine – Organizing Your Inbox
01:00:00
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Module Ten – Avoid the Causes of Disorganization
01:00:00
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Module Eleven – Discipline is the Key to Stay Organized
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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Module One – Getting Started
00:30:00
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Module Two – Working with Your Manager
01:00:00
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Module Three – Administrative Soft Skills
01:00:00
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Module Four – Effective Time Management
01:00:00
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Module Five – Meeting Management
01:00:00
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Module Six – Tools of the Trade (I)
01:00:00
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Module Seven – Tools of the Trade (II)
01:00:00
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Module Eight – Being an Effective Gatekeeper
01:00:00
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Module Nine – Organizational Skills
01:00:00
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Module Ten – Confidentiality Guidelines
01:00:00
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Module Eleven – Special Tasks
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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Module One – Getting Started
00:30:00
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Module Two – Working with Words
01:00:00
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Module Three – Constructing Sentences
01:00:00
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Module Four – Creating Paragraphs
01:00:00
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Module Five – Writing Meeting Agendas
01:00:00
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Module Six – Writing E-mails
01:00:00
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Module Seven – Writing Business Letters
01:00:00
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Module Eight – Writing Proposals
01:00:00
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Module Nine – Writing Reports
01:00:00
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Module Ten – Other Types of Documents
01:00:00
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Module Eleven – Proofreading and Finishing
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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Module One – Getting Started
01:00:00
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Module Two – What Does Self-Confidence Mean To You
01:00:00
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Module Three – Obstacles to Our Goals
01:00:00
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Module Four – Communication Skills
01:00:00
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Module Five – The Importance of Goal Setting
01:00:00
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Module Six – Feeling the Part
01:00:00
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Module Seven – Looking the Part
01:00:00
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Module Eight – Sounding the Part
01:00:00
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Module Nine – Powerful Presentations
00:30:00
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Module Ten – Coping Techniques
01:00:00
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Module Eleven – Dealing with Difficult Behavior
00:30:00
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Module Twelve – Wrapping Up
00:15:00
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Module One – Getting Started
00:30:00
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Module Two – Opening
01:00:00
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Module Three – Working with the Interface
01:00:00
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Module Four – Your First Document
01:00:00
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Module Five – Basic Editing Tasks
01:00:00
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Module Six – Basic Formatting Tasks
01:00:00
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Module Seven – Formatting Paragraphs
01:00:00
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Module Eight – Advanced Formatting Tasks
01:00:00
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Module Nine – Working with Styles
01:00:00
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Module Ten – Formatting the Page
01:00:00
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Module Eleven – Sharing Your Document
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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Word for Newbies – Activities
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Module One – Getting Started
00:30:00
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Module Two – Opening PowerPoint
01:00:00
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Module Three – Working with the Interface
01:00:00
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Module Four – Your First Presentation
01:00:00
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Module Five – Working with Text
01:00:00
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Module Six – Formatting Text and Paragraphs
01:00:00
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Module Seven – Adding Pictures
01:00:00
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Module Eight – Advanced Formatting Tasks
01:00:00
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Module Nine – Working with Transitions and Animations
01:00:00
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Module Ten – Setting Up Your Slide Show
01:00:00
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Module Eleven – Showtime!
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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PowerPoint Essential Activities
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Module One – Getting Started
00:30:00
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Module Two – Opening Excel
01:00:00
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Module Three – Working with the Interface
01:00:00
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Module Four – Your First Worksheet
01:00:00
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Module Five – Viewing Excel Data
01:00:00
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Module Six – Building Formulas
01:00:00
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Module Seven – Using Excel Functions
01:00:00
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Module Eight – Using Quick Analysis
01:00:00
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Module Nine – Formatting Your Data
01:00:00
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Module Ten – Using Styles, Themes, and Effects
01:00:00
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Module Eleven – Printing and Sharing Your Workbook
01:00:00
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Module Twelve – Wrapping Up
01:00:00
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Excel for Newbies – Activities
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Mock Exam- Office Admin, Secretarial & PA Course
00:30:00
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Final Exam- Office Admin, Secretarial & PA Course
00:30:00
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Duration:4 days, 3 hours
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Access:1 Year
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Units:114
