Course Description
Do you want to be part of the administrative team of big corporations or giant companies? If it is your dream to become a professional in administrative support, you must obtain profound expertise in that subject. The Office Administration Online Course will accelerate your progress towards your goal.
The first chapter of this Business administration course, ‘Admin Support’, starts with building a solid foundation in admin support to ensure smooth operation. Here, you will learn to be organised, be time-efficient, and tackle daily tasks without lagging. As you go to the second chapter, the ‘Office Administration Online Course’ will teach you the ins and outs of business writing. After completing this chapter, you will have the skills to craft professional emails, business letters, and proposals. Chapter 3 will help you unlock your bookkeeping & payroll management skills. You will learn accounting methods, balance sheets, financial planning, budgeting, auditing, and payroll accounting. Learning Chapter 4 will turn you into an excellent customer service professional.
In this administration course’s last five chapters, you will gain advanced knowledge of Microsoft Office. Chapter five, ‘Microsoft Word,’ will build your document creation, editing, and formatting skills. Chapter six covers in-depth knowledge of Microsoft Excel. You will acquire skills ranging from basic Excel to advanced-level data manipulation. The next chapter sheds light on Microsoft PowerPoint. Here, you will be educated on how to create stunning slideshows.
Office admin has to be an expert in data management. This course includes a chapter on ‘Microsoft Access’, which will increase your knowledge of databases, forms, reports, data handling, and data protection. The last chapter closes with ‘Microsoft Outlook’, which will build your expertise to streamline daily operations.
Without delay, enrol in the business administration course for a great career!
Best Value
Lifetime
Prime Membership
£99 (worth £599)
Duration: Lifetime
- Access to 2500+ Courses
- Unlimited PDF Certificates
- Unlimited PDF Transcripts
- 1 Student ID Card
Learning outcome
- Gain expertise to provide administrative support, effective time management, and organise tasks with efficiency
- Develop proficiency in business communications
- Acquire the skills to maintain accurate records, bookkeeping
- Capable of ensuring top-notch customer service
- Mastery of Microsoft Word, Excel, Access, and Outlook will increase productivity
- Ability to ensure smooth data handling & protection
- Learn phone etiquette, inbound calls, and outbound calls to ensure seamless telephone handling
Requirements
- Interest in office admin jobs
- Basic academic knowledge
- Fast internet connection
- Smartphone/PC/Laptop
Why should I take this course?
- Increase overall productivity with multiple skills
- Prepare yourself as an office administrator
- Build excellent communication skills
- Get an internationally recognised certificate
- Open the career path in the relevant field
- Self-learning pace
- Add high value to your resume
Career Path
- Office Administrator
- Business Writer
- Customer Service Representative:
- Executive Assistant
- Financial Assistant
- Office Manager
Course Curriculum
| Admin Support | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Getting Organized (I) | 01:00:00 | ||
| Module Three – Getting Organized (II) | 01:00:00 | ||
| Module Four – Managing Time | 01:00:00 | ||
| Module Five – Getting It All Done On Time | 01:00:00 | ||
| Module Six – Special Tasks | 01:00:00 | ||
| Module Seven – Verbal Communication Skills | 01:00:00 | ||
| Module Eight – Non-Verbal Communication Skills | 01:00:00 | ||
| Module Nine – Empowering Yourself | 01:00:00 | ||
| Module Ten – The Team of Two | 01:00:00 | ||
| Module Eleven – Taking Care of Yourself | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Module 13: Records Management: Filing Systems | 00:30:00 | ||
| Business Writing | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Working with Words | 01:00:00 | ||
| Module Three – Constructing Sentences | 01:00:00 | ||
| Module Four – Creating Paragraphs | 01:00:00 | ||
| Module Five – Writing Meeting Agendas | 01:00:00 | ||
| Module Six – Writing E-mails | 01:00:00 | ||
| Module Seven – Writing Business Letters | 01:00:00 | ||
| Module Eight – Writing Proposals | 01:00:00 | ||
| Module Nine – Writing Reports | 01:00:00 | ||
| Module Ten – Other Types of Documents | 01:00:00 | ||
| Module Eleven – Proofreading and Finishing | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Bookkeeping & Payroll Management | |||
| Module One – Introduction | 00:30:00 | ||
| Module Two – Basic Terminology | 01:00:00 | ||
| Module Three – Basic Terminology (II) | 01:00:00 | ||
| Module Four – Accounting Methods | 01:00:00 | ||
| Module Five – Keeping Track of Your Business | 01:00:00 | ||
| Module Six – Understanding the Balance Sheet | 01:00:00 | ||
| Module Seven – Other Financial Statements | 01:00:00 | ||
| Module Eight – Payroll Accounting Terminology | 01:00:00 | ||
| Module Nine – End of Period Procedures | 01:00:00 | ||
| Module Ten – Financial Planning, Budgeting and Control | 01:00:00 | ||
| Module Eleven – Auditing | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Customer Service and Telephone Handling | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Aspects of Phone Etiquette | 01:00:00 | ||
| Module Three – Using Proper Phone Language | 01:00:00 | ||
| Module Four – Eliminate Phone Distractions | 01:00:00 | ||
| Module Five – Inbound Calls | 01:00:00 | ||
| Module Six – Outbound Calls | 01:00:00 | ||
| Module Seven – Handling Rude or Angry Callers | 01:00:00 | ||
| Module Eight – Handling Interoffice Calls | 01:00:00 | ||
| Module Nine – Handling Voicemail Messages | 01:00:00 | ||
| Module Ten – Methods of Training Employees | 01:00:00 | ||
| Module Eleven – Correcting Poor Telephone Etiquette | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Microsoft Word | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Opening | 01:00:00 | ||
| Module Three – Working with the Interface | 01:00:00 | ||
| Module Four – Your First Document | 01:00:00 | ||
| Module Five – Basic Editing Tasks | 01:00:00 | ||
| Module Six – Basic Formatting Tasks | 01:00:00 | ||
| Module Seven – Formatting Paragraphs | 01:00:00 | ||
| Module Eight – Advanced Formatting Tasks | 01:00:00 | ||
| Module Nine – Working with Styles | 01:00:00 | ||
| Module Ten – Formatting the Page | 01:00:00 | ||
| Module Eleven – Sharing Your Document | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Word for Newbies – Activities | 00:00:00 | ||
| Microsoft Excel | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Opening Excel | 01:00:00 | ||
| Module Three – Working with the Interface | 01:00:00 | ||
| Module Four – Your First Worksheet | 01:00:00 | ||
| Module Five – Viewing Excel Data | 01:00:00 | ||
| Module Six – Building Formulas | 01:00:00 | ||
| Module Seven – Using Excel Functions | 01:00:00 | ||
| Module Eight – Using Quick Analysis | 01:00:00 | ||
| Module Nine – Formatting Your Data | 01:00:00 | ||
| Module Ten – Using Styles, Themes, and Effects | 01:00:00 | ||
| Module Eleven – Printing and Sharing Your Workbook | 01:00:00 | ||
| Module Twelve – Wrapping Up | 01:00:00 | ||
| Excel for Newbies – Activities | 00:00:00 | ||
| Microsoft PowerPoint | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Opening PowerPoint | 01:00:00 | ||
| Module Three – Working with the Interface | 01:00:00 | ||
| Module Four – Your First Presentation | 01:00:00 | ||
| Module Five – Working with Text | 01:00:00 | ||
| Module Six – Formatting Text and Paragraphs | 01:00:00 | ||
| Module Seven – Adding Pictures | 01:00:00 | ||
| Module Eight – Advanced Formatting Tasks | 01:00:00 | ||
| Module Nine – Working with Transitions and Animations | 01:00:00 | ||
| Module Ten – Setting Up Your Slide Show | 01:00:00 | ||
| Module Eleven – Showtime! | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| PowerPoint Essential Activities | 00:00:00 | ||
| Microsoft Access | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Opening and Closing Access | 01:00:00 | ||
| Module Three – An Introduction to Databases | 01:00:00 | ||
| Module Four – Sharing Data Using Apps | 01:00:00 | ||
| Module Five – Working in Your App | 01:00:00 | ||
| Module Six – An Introduction to Desktop Databases | 01:00:00 | ||
| Module Seven – Performing Basic Table Tasks | 01:00:00 | ||
| Module Eight – Working with Fields | 01:00:00 | ||
| Module Nine – Working with Table Relationships | 01:00:00 | ||
| Module Ten – An Introduction to Queries, Forms, and Reports | 01:00:00 | ||
| Module Eleven – Protecting Your Data | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Activities – Microsoft Access for Beginners | 00:00:00 | ||
| Microsoft Outlook | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Opening and Closing Outlook | 01:00:00 | ||
| Module Three – Understanding the Interface | 01:00:00 | ||
| Module Four – Working with the Message List and the Reading Pane | 01:00:00 | ||
| Module Five – Using Message List Commands | 01:00:00 | ||
| Module Six – Creating a New Email | 01:00:00 | ||
| Module Seven – Managing Email | 01:00:00 | ||
| Module Eight – Searching for Items | 01:00:00 | ||
| Module Nine – An Introduction to the Calendar | 01:00:00 | ||
| Module Ten – An Introduction to Tasks | 01:00:00 | ||
| Module Eleven – An Introduction to Contact | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Activities – Microsoft Outlook for Beginners | 00:00:00 | ||
| Recommended Reading | |||
| Recommended Reading : Office Administration Online Course | 00:00:00 | ||
| Refer A Friend | |||
| Mock Exam | |||
| Mock Exam- Office Administration Online Course | 00:30:00 | ||
| Final Exam | |||
| Final Exam- Office Administration Online Course | 00:30:00 | ||
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