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Office Administration Online Course

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Highlights
Curriculum
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Course Highlights

Do you want to be part of the administrative team of big corporations or giant companies? If it is your dream to become a professional in administrative support, you must obtain profound expertise in that subject. The Office Administration Online Course will accelerate your progress towards your goal.

The first chapter of this Business administration course, ‘Admin Support’, starts with building a solid foundation in admin support to ensure smooth operation. Here, you will learn to be organised, be time-efficient, and tackle daily tasks without lagging. As you go to the second chapter, the ‘Office Administration Online Course’ will teach you the ins and outs of business writing. After completing this chapter, you will have the skills to craft professional emails, business letters, and proposals. Chapter 3 will help you unlock your bookkeeping & payroll management skills. You will learn accounting methods, balance sheets, financial planning, budgeting, auditing, and payroll accounting. Learning Chapter 4 will turn you into an excellent customer service professional.

In this administration course’s last five chapters, you will gain advanced knowledge of Microsoft Office. Chapter five, ‘Microsoft Word,’ will build your document creation, editing, and formatting skills. Chapter six covers in-depth knowledge of Microsoft Excel. You will acquire skills ranging from basic Excel to advanced-level data manipulation. The next chapter sheds light on Microsoft PowerPoint. Here, you will be educated on how to create stunning slideshows.

Office admin has to be an expert in data management. This course includes a chapter on ‘Microsoft Access’, which will increase your knowledge of databases, forms, reports, data handling, and data protection. The last chapter closes with ‘Microsoft Outlook’, which will build your expertise to streamline daily operations.

Without delay, enrol in the business administration course for a great career!

Learning outcome

Gain expertise to provide administrative support, effective time management, and organise tasks with efficiency
Develop proficiency in business communications
Acquire the skills to maintain accurate records, bookkeeping
Capable of ensuring top-notch customer service
Mastery of Microsoft Word, Excel, Access, and Outlook will increase productivity

Course media

Certificate

Trustpilot Review

Marketplace Review

Why should I take this course?

Increase overall productivity with multiple skills
Prepare yourself as an office administrator
Build excellent communication skills
Get an internationally recognised certificate
Open the career path in the relevant field

Career Path

Requirements

Course Curriculum

Admin Support
	Module One – Getting Started	00:30:00
	Module Two – Getting Organized (I)	01:00:00
	Module Three – Getting Organized (II)	01:00:00
	Module Four – Managing Time	01:00:00
	Module Five – Getting It All Done On Time	01:00:00
	Module Six – Special Tasks	01:00:00
	Module Seven – Verbal Communication Skills	01:00:00
	Module Eight – Non-Verbal Communication Skills	01:00:00
	Module Nine – Empowering Yourself	01:00:00
	Module Ten – The Team of Two	01:00:00
	Module Eleven – Taking Care of Yourself	01:00:00
	Module Twelve – Wrapping Up	00:30:00
	Module 13: Records Management: Filing Systems	00:30:00
Business Writing
	Module One – Getting Started	00:30:00
	Module Two – Working with Words	01:00:00
	Module Three – Constructing Sentences	01:00:00
	Module Four – Creating Paragraphs	01:00:00
	Module Five – Writing Meeting Agendas	01:00:00
	Module Six – Writing E-mails	01:00:00
	Module Seven – Writing Business Letters	01:00:00
	Module Eight – Writing Proposals	01:00:00
	Module Nine – Writing Reports	01:00:00
	Module Ten – Other Types of Documents	01:00:00
	Module Eleven – Proofreading and Finishing	01:00:00
	Module Twelve – Wrapping Up	00:30:00
Bookkeeping & Payroll Management
	Module One – Introduction	00:30:00
	Module Two – Basic Terminology	01:00:00
	Module Three – Basic Terminology (II)	01:00:00
	Module Four – Accounting Methods	01:00:00
	Module Five – Keeping Track of Your Business	01:00:00
	Module Six – Understanding the Balance Sheet	01:00:00
	Module Seven – Other Financial Statements	01:00:00
	Module Eight – Payroll Accounting Terminology	01:00:00
	Module Nine – End of Period Procedures	01:00:00
	Module Ten – Financial Planning, Budgeting and Control	01:00:00
	Module Eleven – Auditing	01:00:00
	Module Twelve – Wrapping Up	00:30:00
Customer Service and Telephone Handling
	Module One – Getting Started	00:30:00
	Module Two – Aspects of Phone Etiquette	01:00:00
	Module Three – Using Proper Phone Language	01:00:00
	Module Four – Eliminate Phone Distractions	01:00:00
	Module Five – Inbound Calls	01:00:00
	Module Six – Outbound Calls	01:00:00
	Module Seven – Handling Rude or Angry Callers	01:00:00
	Module Eight – Handling Interoffice Calls	01:00:00
	Module Nine – Handling Voicemail Messages	01:00:00
	Module Ten – Methods of Training Employees	01:00:00
	Module Eleven – Correcting Poor Telephone Etiquette	01:00:00
	Module Twelve – Wrapping Up	00:30:00
Microsoft Word
	Module One – Getting Started	00:30:00
	Module Two – Opening	01:00:00
	Module Three – Working with the Interface	01:00:00
	Module Four – Your First Document	01:00:00
	Module Five – Basic Editing Tasks	01:00:00
	Module Six – Basic Formatting Tasks	01:00:00
	Module Seven – Formatting Paragraphs	01:00:00
	Module Eight – Advanced Formatting Tasks	01:00:00
	Module Nine – Working with Styles	01:00:00
	Module Ten – Formatting the Page	01:00:00
	Module Eleven – Sharing Your Document	01:00:00
	Module Twelve – Wrapping Up	00:30:00
	Word for Newbies – Activities	00:00:00
Microsoft Excel
	Module One – Getting Started	00:30:00
	Module Two – Opening Excel	01:00:00
	Module Three – Working with the Interface	01:00:00
	Module Four – Your First Worksheet	01:00:00
	Module Five – Viewing Excel Data	01:00:00
	Module Six – Building Formulas	01:00:00
	Module Seven – Using Excel Functions	01:00:00
	Module Eight – Using Quick Analysis	01:00:00
	Module Nine – Formatting Your Data	01:00:00
	Module Ten – Using Styles, Themes, and Effects	01:00:00
	Module Eleven – Printing and Sharing Your Workbook	01:00:00
	Module Twelve – Wrapping Up	01:00:00
	Excel for Newbies – Activities	00:00:00
Microsoft PowerPoint
	Module One – Getting Started	00:30:00
	Module Two – Opening PowerPoint	01:00:00
	Module Three – Working with the Interface	01:00:00
	Module Four – Your First Presentation	01:00:00
	Module Five – Working with Text	01:00:00
	Module Six – Formatting Text and Paragraphs	01:00:00
	Module Seven – Adding Pictures	01:00:00
	Module Eight – Advanced Formatting Tasks	01:00:00
	Module Nine – Working with Transitions and Animations	01:00:00
	Module Ten – Setting Up Your Slide Show	01:00:00
	Module Eleven – Showtime!	01:00:00
	Module Twelve – Wrapping Up	00:30:00
	PowerPoint Essential Activities	00:00:00
Microsoft Access
	Module One – Getting Started	00:30:00
	Module Two – Opening and Closing Access	01:00:00
	Module Three – An Introduction to Databases	01:00:00
	Module Four – Sharing Data Using Apps	01:00:00
	Module Five – Working in Your App	01:00:00
	Module Six – An Introduction to Desktop Databases	01:00:00
	Module Seven – Performing Basic Table Tasks	01:00:00
	Module Eight – Working with Fields	01:00:00
	Module Nine – Working with Table Relationships	01:00:00
	Module Ten – An Introduction to Queries, Forms, and Reports	01:00:00
	Module Eleven – Protecting Your Data	01:00:00
	Module Twelve – Wrapping Up	00:30:00
	Activities – Microsoft Access for Beginners	00:00:00
Microsoft Outlook
	Module One – Getting Started	00:30:00
	Module Two – Opening and Closing Outlook	01:00:00
	Module Three – Understanding the Interface	01:00:00
	Module Four – Working with the Message List and the Reading Pane	01:00:00
	Module Five – Using Message List Commands	01:00:00
	Module Six – Creating a New Email	01:00:00
	Module Seven – Managing Email	01:00:00
	Module Eight – Searching for Items	01:00:00
	Module Nine – An Introduction to the Calendar	01:00:00
	Module Ten – An Introduction to Tasks	01:00:00
	Module Eleven – An Introduction to Contact	01:00:00
	Module Twelve – Wrapping Up	00:30:00
	Activities – Microsoft Outlook for Beginners	00:00:00
Recommended Reading
	Recommended Reading : Office Administration Online Course	00:00:00
Refer A Friend
Mock Exam
	Mock Exam- Office Administration Online Course	00:30:00
Final Exam
	Final Exam- Office Administration Online Course	00:30:00

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