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Course Curriculum

Course Curriculum

Outstanding Customer Service Skills for Managers
WHY Customer Service Is CRITICAL To Your Business! 00:05:00
Good Isn’t Good Enough! 00:03:00
We Are ALL in the “Helping Field” 00:10:00
Providing “Concierge” Level Of Service 00:06:00
The 5 Tenets Of TQM00 00:03:00
How To Boost Customer Satisfaction 00:08:00
How To Avoid The 10 Deadly Sins Of Customer Service!00 00:15:00
More Money $$$ – Through Customer Retention 00:05:00
How Much Is A Customer Worth? $$$ 00:08:00
Do You Understand Your Customer? 00:07:00
Dealing With Difficult Customers 00:19:00
“LEAP” Into Customer Service! 00:18:00
Exceptional Phone Service 00:17:00
WHY Customers Buy From YOU! $$$ 00:17:00

Outstanding Customer Service Skills for Managers

4.8( 7 REVIEWS )
Outstanding Customer Service Skills for Managers


Engaging in art licensing is a perfect opportunity to improve your passive earnings. The Art Licensing: Sell Your First Piece of Artwork Online course is packed with actionable tips that will help you create your first online sale of artwork and improve your revenue if you're already selling.

  • Learning outcome
  • Learn to articulate the distinctions between basic and complicated PTSD (C-PTSD) and describe the unique problems involved with C-PTSD evaluation, recovery preparation, rehabilitation and care.
  • Understand C-PTSD neurobiology and how repeated sensitivity to dangerous conditions.
  • You will learn the applicability of Porges' Polyvagal Principle to C-PTSD therapy; especially the significance of establishing and using safe connections of commitment to improve recovery.
  • You will learn abreactions/flashbacks; severe “depression-like” shutdown and avoidance; dissociation;
  • Learn about relational difficulties and challenges; chronic emotional and somatic dysregulation; chronic pain; and psychotic symptoms.


  • Learners will need regular access to a computer with an internet connection.
  • High speed broadband access (LAN, Cable or DSL) is highly recommended for the optimal learning experience.
  • This course is available to all learners, of all academic backgrounds.
  • Why should I take this course?
  • A premium quality video course.
  • 15 hours of content
  • Course completion certificate
  • Renowned accredited qualification
  • Unlimited access to resources.
  • 24/7 support
  • Requirements

This discussion of trauma Treatment, supporting materials on the nature and impact of life and health throughout the lifespan.


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