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Secretarial, PA & Office Administration Diploma
Secretarial, PA & Office Administration Diploma is a structured learning pathway designed to prepare learners for a professional career in business environments. Covering areas such as secretarial and interpersonal skills, administrative management, bookkeeping, payroll, office management, and Microsoft Office, this programme equips students with diverse organisational knowledge. Unlike other administration and secretarial courses, this course integrates both modern software proficiency and core office functions. Whether learners pursue secretarial courses for career progression or aim for a recognised diploma in office administration courses, this training ensures readiness for varied workplace responsibilities.
Course Description
Step into the professional world with the Secretarial, PA & Office Administration Diploma course online, a comprehensive training designed to nurture confidence and efficiency in administrative roles. From managing diaries and preparing presentations to coordinating meetings and handling payroll, this programme empowers learners with the tools to excel.
Unlike generic administrative course options, this level 3 admin & pa and secretarial diploma balances people-focused abilities with digital expertise. By exploring personal assistant duties, business writing, and organisational strategies, learners progress towards becoming indispensable in their field. In addition, advanced Microsoft Word, Excel, and PowerPoint modules ensure adaptability in modern office systems.
For learners across the UK, whether studying through secretarial training program platforms or choosing a secretarial pa & office administration diploma course London, this diploma stands out. The curriculum fosters strong communication, leadership, and administration proficiency. Ultimately, this diploma administration pathway sets the stage for career advancement in both corporate and entrepreneurial contexts.
Learning Outcome
- Develop superior diary coordination, scheduling, and communication skills for executive support.
- Apply office management techniques to streamline operations and boost productivity.
- Prepare professional reports, documents, and presentations using Microsoft Office.
- Manage bookkeeping, payroll, and financial records with accuracy and reliability.
- Build confidence, self-esteem, and interpersonal qualities for dynamic professional roles.
Who Is This Course For?
- Individuals seeking professional entry into administration and secretarial roles.
- Learners pursuing online courses office administration for flexibility.
- Jobseekers aiming for a recognised secretarial pa & office administration diploma course.
- Professionals aiming to upgrade qualifications with a secretarial training program.
- UK-based candidates searching for a secretarial pa & office administration diploma course online.
Certificate of Achievement
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Career Path
- Executive Assistant – Provides high-level support to senior management by handling correspondence, meetings, and schedules. Average Salary: £40,000 – £55,000 per year
- Office Manager – Oversees office operations, staff coordination, and resource management. Average Salary: £42,000 – £50,000 per year
- Payroll Supervisor – Manages payroll systems, compliance, and reporting across departments. Average Salary: £45,000 – £52,000 per year
- Business Administrator – Supports organisational functions, manages data, and ensures smooth administrative flow. Average Salary: £41,000 – £48,000 per year
- PA to Director – Handles confidential matters, schedules, and administrative duties for senior executives. Average Salary: £43,000 – £51,000 per year
- Administrative Coordinator – Organises projects, maintains documentation, and ensures efficient workflow. Average Salary: £40,000 – £47,000 per year
Frequestly Asked Questions
Yes, in most UK workplaces, a Personal Assistant (PA) is considered a higher position than a secretary. While a secretary mainly handles general office tasks such as typing, filing, and scheduling, a PA works more closely with senior managers or directors. A PA may be involved in confidential projects, decision support, and executive-level coordination, making the role more strategic compared to traditional secretarial duties.
Secretarial and office administration refers to the combination of clerical, organisational, and managerial tasks required to keep an office running efficiently. In the UK, this includes managing correspondence, handling bookkeeping and payroll, scheduling meetings, and preparing professional reports. Secretarial roles focus on supporting individuals or teams, while office administration ensures that the wider business functions are carried out smoothly. Together, these roles form the backbone of corporate and business operations.
A Level 7 Diploma in Admin Secretarial and PA is an advanced UK qualification designed for those seeking senior roles in administration and executive support. It is equivalent to a postgraduate-level credential and prepares learners for leadership responsibilities such as managing teams, developing organisational strategies, and providing high-level executive assistance. This qualification is highly valued for those aiming to progress to management or director-level support positions.
The main difference lies in responsibilities and seniority. A secretary usually performs routine office duties such as typing documents, answering calls, and filing. On the other hand, a PA provides direct support to senior executives, manages diaries, arranges travel, and may even attend meetings on behalf of their manager. In the UK, a PA is seen as a more advanced role, often bridging the gap between secretarial tasks and executive management.
Yes, being a PA is considered an excellent career choice in the UK. It offers strong career progression, competitive salaries, and the opportunity to work closely with senior management. The role can be highly rewarding for individuals who enjoy responsibility, decision-making, and organisational work. With further training such as a Secretarial, PA & Office Administration Diploma course online, many PAs progress into senior administrative, managerial, or executive assistant roles.
An Executive Assistant (EA) is generally considered higher than a PA in the UK. While both roles involve supporting senior management, an EA usually has broader responsibilities, such as project management, policy implementation, and high-level decision support. A PA typically focuses on managing schedules, communication, and administration for one executive, while an EA may oversee multiple stakeholders and strategic projects.
Curriculum
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Module One – Getting Started
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Module Two – Verbal Communication Skills
01:00:00
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Module Three – Non-Verbal Communication Skills
01:00:00
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Module Four – Making Small Talk and Moving Beyond
01:00:00
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Module Five – Moving the Conversation Along
00:30:00
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Module Six – Remembering Names
01:00:00
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Module Seven – Influencing Skills
01:00:00
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Module Eight – Bringing People to Your Side
01:00:00
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Module Nine – Sharing Your Opinion
01:00:00
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Module Ten – Negotiation Basics
01:00:00
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Module Eleven – Making an Impact
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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Developing Interpersonal Skills Course- Activities
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Module One – Getting Started
00:30:00
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Module Two – Working with Your Manager
01:00:00
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Module Three – Administrative Soft Skills
01:00:00
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Module Four – Effective Time Management
01:00:00
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Module Five – Meeting Management
01:00:00
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Module Six – Tools of the Trade (I)
01:00:00
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Module Seven – Tools of the Trade (II)
01:00:00
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Module Eight – Being an Effective Gatekeeper
01:00:00
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Module Nine – Organizational Skills
01:00:00
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Module Ten – Confidentiality Guidelines
01:00:00
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Module Eleven – Special Tasks
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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Module One – Getting Started
00:30:00
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Module Two – Working with Words
01:00:00
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Module Three – Constructing Sentences
01:00:00
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Module Four – Creating Paragraphs
01:00:00
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Module Five – Writing Meeting Agendas
01:00:00
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Module Six – Writing E-mails
01:00:00
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Module Seven – Writing Business Letters
01:00:00
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Module Eight – Writing Proposals
01:00:00
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Module Nine – Writing Reports
01:00:00
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Module Ten – Other Types of Documents
01:00:00
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Module Eleven – Proofreading and Finishing
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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Module One – Getting Started
01:00:00
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Module Two – What Does Self-Confidence Mean To You
01:00:00
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Module Three – Obstacles to Our Goals
01:00:00
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Module Four – Communication Skills
01:00:00
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Module Five – The Importance of Goal Setting
01:00:00
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Module Six – Feeling the Part
01:00:00
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Module Seven – Looking the Part
01:00:00
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Module Eight – Sounding the Part
01:00:00
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Module Nine – Powerful Presentations
00:30:00
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Module Ten – Coping Techniques
01:00:00
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Module Eleven – Dealing with Difficult Behavior
00:30:00
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Module Twelve – Wrapping Up
00:15:00
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Module One – Getting Started
00:30:00
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Module Two – Why Your Office Needs Administrative Procedures
01:00:00
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Module Three – Gathering the Right Tools
01:00:00
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Module Four – Identifying Procedures to Include
01:00:00
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Module Five – Top Five Procedures to Record
01:00:00
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Module Six – What to Include in Your Binder (I)
01:00:00
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Module Seven – What to Include in Your Binder (II)
01:00:00
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Module Eight – Organizing Your Binder
01:00:00
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Module Nine – What Not to Include in the Procedure Guide
01:00:00
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Module Ten – Share Office Procedure Guide
01:00:00
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Module Eleven – Successfully Executing the Guide
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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Module One – Getting Started
00:30:00
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Module Two – Getting Organized (I)
01:00:00
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Module Three – Getting Organized (II)
01:00:00
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Module Four – Managing Time
01:00:00
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Module Five – Getting It All Done On Time
01:00:00
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Module Six – Special Tasks
01:00:00
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Module Seven – Verbal Communication Skills
01:00:00
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Module Eight – Non-Verbal Communication Skills
01:00:00
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Module Nine – Empowering Yourself
01:00:00
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Module Ten – The Team of Two
01:00:00
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Module Eleven – Taking Care of Yourself
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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Module One – Getting Started
00:30:00
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Module Two – Remove the Clutter
01:00:00
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Module Three – Prioritize
01:00:00
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Module Four – Scheduling Your Time
01:00:00
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Module Five – To Do Lists
01:00:00
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Module Six – Paper and Paperless Storage
01:00:00
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Module Seven – Organization in Your Work Area
01:00:00
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Module Eight – Tools to Fight Procrastination
01:00:00
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Module Nine – Organizing Your Inbox
01:00:00
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Module Ten – Avoid the Causes of Disorganization
01:00:00
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Module Eleven – Discipline is the Key to Stay Organized
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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Building Your Management Team
01:00:00
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Building A Successful Brand
01:00:00
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Achieving Quality Through Teamwork
00:30:00
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Keys To Staying Motivated
00:30:00
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Improve Your Marketing
01:00:00
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Provide Top Customer Service
00:30:00
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Wrapping Up
00:30:00
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Module One – Introduction
00:30:00
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Module Two – Basic Terminology
01:00:00
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Module Three – Basic Terminology (II)
01:00:00
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Module Four – Accounting Methods
01:00:00
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Module Five – Keeping Track of Your Business
01:00:00
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Module Six – Understanding the Balance Sheet
01:00:00
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Module Seven – Other Financial Statements
01:00:00
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Module Eight – Payroll Accounting Terminology
01:00:00
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Module Nine – End of Period Procedures
01:00:00
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Module Ten – Financial Planning, Budgeting and Control
01:00:00
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Module Eleven – Auditing
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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Module One – Getting Started
00:30:00
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Module Two – Opening
01:00:00
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Module Three – Working with the Interface
01:00:00
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Module Four – Your First Document
01:00:00
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Module Five – Basic Editing Tasks
01:00:00
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Module Six – Basic Formatting Tasks
01:00:00
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Module Seven – Formatting Paragraphs
01:00:00
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Module Eight – Advanced Formatting Tasks
01:00:00
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Module Nine – Working with Styles
01:00:00
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Module Ten – Formatting the Page
01:00:00
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Module Eleven – Sharing Your Document
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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Module One – Getting Started
00:30:00
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Module Two – Opening PowerPoint
01:00:00
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Module Three – Working with the Interface
01:00:00
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Module Four – Your First Presentation
01:00:00
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Module Five – Working with Text
01:00:00
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Module Six – Formatting Text and Paragraphs
01:00:00
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Module Seven – Adding Pictures
01:00:00
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Module Eight – Advanced Formatting Tasks
01:00:00
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Module Nine – Working with Transitions and Animations
01:00:00
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Module Ten – Setting Up Your Slide Show
01:00:00
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Module Eleven – Showtime!
01:00:00
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Module Twelve – Wrapping Up
00:30:00
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PowerPoint Essential Activities
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Module One – Getting Started
00:30:00
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Module Two – Opening Excel
01:00:00
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Module Three – Working with the Interface
01:00:00
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Module Four – Your First Worksheet
01:00:00
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Module Five – Viewing Excel Data
01:00:00
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Module Six – Building Formulas
01:00:00
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Module Seven – Using Excel Functions
01:00:00
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Module Eight – Using Quick Analysis
01:00:00
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Module Nine – Formatting Your Data
01:00:00
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Module Ten – Using Styles, Themes, and Effects
01:00:00
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Module Eleven – Printing and Sharing Your Workbook
01:00:00
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Module Twelve – Wrapping Up
01:00:00
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Excel for Newbies – Activities
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Mock Exam- Secretarial, PA & Office Administration Diploma
00:30:00
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Final Exam- Secretarial, PA & Office Administration Diploma
00:30:00
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Get Your CPD Certificate
00:01:00
Offer Ends in
All
Courses for £49-
Duration:5 days, 6 hours
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Access:1 Year
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Units:145
