- Course Highlights
Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Store Manager has been specially designed to help learners gain a good command of Store Manager, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Store Manager, you will gain both practical and theoretical understanding of Store Manager that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.
Course Curriculum
| Module 01: Introduction to Retail Management | |||
| Introduction to Retail Management | 00:22:00 | ||
| Module 02: Retail Strategy | |||
| Retail Strategy | 00:13:00 | ||
| Module 03: Retail Buying and Merchandising | |||
| Retail Buying and Merchandising | 00:17:00 | ||
| Module 04: Retail Pricing | |||
| Retail Pricing | 00:32:00 | ||
| Module 05: Supply Chain Management in Retailing | |||
| Supply Chain Management in Retailing | 00:12:00 | ||
| Module 06: Importance of Consumer Behaviour | |||
| Importance of Consumer Behaviour | 00:12:00 | ||
| Module 07: Choosing a Retail Location | |||
| Choosing a Retail Location | 00:12:00 | ||
| Module 08: Retail Psychology | |||
| Retail Psychology | 00:13:00 | ||
| Module 09: Deepening Customer Relationship | |||
| Deepening Customer Relationship | 00:23:00 | ||
| Module 10: Handling Customer Complaints | |||
| Handling Customer Complaints | 00:20:00 | ||
| Module 11: Negotiate the Right Deal with Suppliers | |||
| Negotiate the Right Deal with Suppliers | 00:12:00 | ||
| Module 12: Retail Brand Management | |||
| Retail Brand Management | 00:16:00 | ||
| Module 13: Management of Cash and Credit | |||
| Management of Cash and Credit | 00:19:00 | ||
| Module 14: Quality Management | |||
| Quality Management | 00:21:00 | ||
| Module 15: Conflict Management | |||
| Conflict Management | 00:14:00 | ||
| Module 16: How to Make Your Shop a Magnet to Customers | |||
| How to Make Your Shop a Magnet to Customers | 00:31:00 | ||
| Module 17: Develop Store Security Procedures | |||
| Develop Store Security Procedures | 00:16:00 | ||
| Module 18: Health & Safety for Retail Stores | |||
| Health & Safety for Retail Stores | 00:23:00 | ||
| Module 19: Measures of Fire Safety | |||
| Measures of Fire Safety | 00:36:00 | ||
| Module 20: Consumer Rights Act | |||
| Consumer Rights Act | 00:15:00 | ||
| Mock Exam – Store Manager | |||
| Mock Exam – Store Manager | 00:20:00 | ||
| Final Exam - Store Manager | |||
| Final Exam – Store Manager | 00:20:00 | ||
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