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15.21 Hours


  • Course Highlights

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Store Manager has been specially designed to help learners gain a good command of Store Manager, providing them with a solid foundation of knowledge to become a qualified professional.

Through this Store Manager, you will gain both practical and theoretical understanding of Store Manager that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.

Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. 

  • Learning outcome
  • Get a deep understanding of the Store Manager just in hours not years
  • Familiar yourself with the recent development and updates of the relevant industry
  • Know how to use your theoretical and practical knowledge to adapt in any working environment
  • Get help from our expert tutors anytime you need
  • Access to course contents that are designed and prepared by industry professionals
  • Study at your convenient time and from wherever you want
  • Requirements
  • No formal qualifications required, anyone from any academic background can take this course.
  • Access to any internet-enabled smart device.
  • Why should I take this course?
  • 6+ hour of on-demand video lectures and downloadable resources.
  • Affordable premium-quality E-learning content, you can learn at your own pace.
  • You will receive a completion certificate upon completing the course.
  • Internationally recognized Accredited Qualification will boost up your resume.
  • You will learn the researched and proven approach adopted by successful salespeople to transform their careers.
  • You will be able to incorporate various practical sales techniques successfully and understand your customers better.

Course Curriculum

Module 01: Introduction to Retail Management
Introduction to Retail Management 00:22:00
Module 02: Retail Strategy
Retail Strategy 00:13:00
Module 03: Retail Buying and Merchandising
Retail Buying and Merchandising 00:17:00
Module 04: Retail Pricing
Retail Pricing 00:32:00
Module 05: Supply Chain Management in Retailing
Supply Chain Management in Retailing 00:12:00
Module 06: Importance of Consumer Behaviour
Importance of Consumer Behaviour 00:12:00
Module 07: Choosing a Retail Location
Choosing a Retail Location 00:12:00
Module 08: Retail Psychology
Retail Psychology 00:13:00
Module 09: Deepening Customer Relationship
Deepening Customer Relationship 00:23:00
Module 10: Handling Customer Complaints
Handling Customer Complaints 00:20:00
Module 11: Negotiate the Right Deal with Suppliers
Negotiate the Right Deal with Suppliers 00:12:00
Module 12: Retail Brand Management
Retail Brand Management 00:16:00
Module 13: Management of Cash and Credit
Management of Cash and Credit 00:19:00
Module 14: Quality Management
Quality Management 00:21:00
Module 15: Conflict Management
Conflict Management 00:14:00
Module 16: How to Make Your Shop a Magnet to Customers
How to Make Your Shop a Magnet to Customers 00:31:00
Module 17: Develop Store Security Procedures
Develop Store Security Procedures 00:16:00
Module 18: Health & Safety for Retail Stores
Health & Safety for Retail Stores 00:23:00
Module 19: Measures of Fire Safety
Measures of Fire Safety 00:36:00
Module 20: Consumer Rights Act
Consumer Rights Act 00:15:00
Mock Exam – Store Manager
Mock Exam – Store Manager 00:20:00
Final Exam - Store Manager
Final Exam – Store Manager 00:20:00

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