The Admin, Secretary & PA Diploma Level 5 is designed to provide learners with a broad understanding of business practices to equip them with the skills to fast-track their careers. You will learn fundamental office procedures, including record-keeping and bookkeeping, managing meetings, and writing business proposals.
Moreover, this comprehensive course will also develop your proficiency in Microsoft Office, focusing on four critical programs: Word, Excel, PowerPoint and Outlook. You will learn how to create winning work presentations, manage emails, create professional business documents and navigate spreadsheets, complete with step-by-step guidance.
Earn a recognised qualification in office administration, Secretarial & PA to fast-track your career by adding new skills to your CV. This course is industry-recognised for your full professional development.
Learn proper etiquette for business writing and phone communication
Familiar yourself with the recent development and updates of the relevant industry
Build your proficiency in Microsoft Office, with step-by-step training
Learn best practices for maintaining your secretarial & PA diary and writing a proposal
Understand ethics in business and how to handle confidential documents
Know the fundamentals of meeting management and time management
Have excellent knowledge of record-keeping and bookkeeping procedures
Sharpen your organisational, planning, communication, and management skills
Aspiring professionals looking for a formal qualification to kickstart their career
Anyone looking to gain transferable skills to boost their professional development
Secretaries and PAs who want to update their knowledge and skills
Anyone who wants to learn more about office procedures and best practices
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Module 01: Personal Assistant
Module 02: Admin Support
Module 03: Administrative Management
Module 04: Organisational Skills
Module 05: Telephone Etiquette
Module 06: Business Writing
Module 07: Time Management
Module 08: Body Language and Effective Communication
Body Language and Effective Communication
Module 09: Meeting Management
Module 10: Microsoft Excel
Navigate the Excel User Interface
Use Excel Commands
Create and Save a Basic Workbook
Enter Cell Data
Use Excel Help
Create Worksheet Formulas
Reuse Formulas and Functions
Insert, Delete, and Adjust Cells, Columns, and Rows
Search for and Replace Data
Use Proofing and Research Tools
Apply Text Formats
Apply Number Format
Align Cell Contents
Apply Styles and Themes
Apply Basic Conditional Formatting
Create and Use Templates
Preview and Print a Workbook
Set Up the Page Layout
Configure Headers and Footers
Manage Workbook and Worksheet Views
Manage Workbook Properties
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