Gain advanced administrative, secretarial, and PA skills with our Level 5 course. Enhance your professional capabilities and excel in a dynamic work environment.
The Admin, Secretary & PA Diploma Level 5 is designed to provide learners with a broad understanding of business practices to equip them with the skills to fast-track their careers. You will learn fundamental office procedures, including record-keeping and bookkeeping, managing meetings, and writing business proposals.
Moreover, this comprehensive course will also develop your proficiency in Microsoft Office, focusing on four critical programs: Word, Excel, PowerPoint and Outlook. You will learn how to create winning work presentations, manage emails, create professional business documents and navigate spreadsheets, complete with step-by-step guidance.
Earn a recognised qualification in office administration, Secretarial & PA to fast-track your career by adding new skills to your CV. This course is industry-recognised for your full professional development.
Learning outcome
Learn proper etiquette for business writing and phone communication
Familiar yourself with the recent development and updates of the relevant industry
Build your proficiency in Microsoft Office, with step-by-step training
Learn best practices for maintaining your secretarial & PA diary and writing a proposal
Understand ethics in business and how to handle confidential documents
Know the fundamentals of meeting management and time management
Have excellent knowledge of record-keeping and bookkeeping procedures
Sharpen your organisational, planning, communication, and management skills
Aspiring professionals looking for a formal qualification to kickstart their career
Anyone looking to gain transferable skills to boost their professional development
Secretaries and PAs who want to update their knowledge and skills
Anyone who wants to learn more about office procedures and best practices
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
Career Path
Receptionist
Aministrative Assistant
Secretary
Personal Assistant
Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Course Curriculum
Module 01: Personal Assistant
Personal Assistant
00:35:00
Module 02: Admin Support
Admin Support
00:50:00
Module 03: Administrative Management
Administrative Management
01:00:00
Module 04: Organisational Skills
Organisational Skills
01:00:00
Module 05: Telephone Etiquette
Telephone Etiquette
01:00:00
Module 06: Business Writing
Business Writing
01:00:00
Module 07: Time Management
Time Management
00:35:00
Module 08: Body Language and Effective Communication
Body Language and Effective Communication
00:45:00
Module 09: Meeting Management
Meeting Management
01:30:00
Module 10: Microsoft Excel
Navigate the Excel User Interface
00:28:00
Use Excel Commands
00:10:00
Create and Save a Basic Workbook
00:19:00
Enter Cell Data
00:12:00
Use Excel Help
00:05:00
Create Worksheet Formulas
00:15:00
Insert Functions
00:17:00
Reuse Formulas and Functions
00:17:00
Insert, Delete, and Adjust Cells, Columns, and Rows
00:10:00
Search for and Replace Data
00:07:00
Use Proofing and Research Tools
00:07:00
Apply Text Formats
00:16:00
Apply Number Format
00:08:00
Align Cell Contents
00:09:00
Apply Styles and Themes
00:12:00
Apply Basic Conditional Formatting
00:11:00
Create and Use Templates
00:08:00
Preview and Print a Workbook
00:10:00
Set Up the Page Layout
00:09:00
Configure Headers and Footers
00:07:00
Manage Worksheets
00:05:00
Manage Workbook and Worksheet Views
00:07:00
Manage Workbook Properties
00:06:00
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