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Course Curriculum

Course Curriculum

Introduction to the Essential Skills
Introduction 00:09:00
Self-Assessments 00:04:00
The Mind of the Lean Leader 00:07:00
Values & Culture 00:07:00
Worthy Values 00:08:00
Responsibilities: Communication, Boundaries and Delegation
Horizontal Communication 00:10:00
Delegation 00:10:00
Boundaries 00:09:00
Developing Employee Skills
Basic Skill Trainings 00:08:00
Skill Building Example 00:11:00
Motivating Your Team Members
Power of Purpose 00:07:00
Life Cycles and Motivation 00:22:00
Situational Motivatoin 00:15:00
Situational Motivatoin Stimulus Control 00:05:00
Intrinsic Motivation 00:16:00
Coaching and Communication Skills
Manager as Coach 00:04:00
Intro to Coaching Skills 00:07:00
Body Language 00:08:00
Rephrasing 00:08:00
Empathy 00:08:00
Acknowledging 00:04:00
Silence 00:04:00
Brainstorming together 00:05:00
Difficult Conversations - Giving and Receiving Feedback
Giving Feedback 00:08:00
Receiving Feedback 00:07:00
Discipline - Justice, Discipline and Self-Control
Discipline and Justice 00:10:00
Discipline Process 00:10:00
Solving behavior problems 00:06:00
Standard Work 00:13:00
Leader Standard Work 00:07:00
Team Formation and Organization
Team Roles 00:08:00
Team Structure 00:11:00
Defining Terms 00:10:00
Stages of Team Development 00:09:00
The Agenda 00:10:00
Team Facilitation & Decision Making
Team Facilitation Why 00:10:00
Facilitation Skills 1 00:08:00
Facilitation 2 00:09:00
Enron & The Abilene Paradox 00:09:00
Decision Styles 00:14:00
Consensus Reaching 00:09:00
Conflict Resolution
Conflict Resolution Principles 00:11:00
Conflict Resolution Model 00:09:00
Dialogue Introduction 00:05:00
Dialogue Behavior 00:12:00
Keeping Score and Goal Setting
Developing Your Team Members 00:07:00
Scorecards 00:13:00
Targets & Objectives 1 00:09:00
Targets & Objectives 2 00:09:00
Problem Solving Process Improvement
Attitudes of Problem Solving 00:12:00
Root Cause 00:07:00
PDCA Problem 00:10:00
A3 Problem Solving 00:13:00
Skill of Brainstorming 00:12:00
Improving Your Work Process
Processes and Capabilities 00:11:00
Customer Requirements 00:11:00
Process Definition 00:12:00
Work Process Maps 00:17:00
Waste 00:16:00
Management Waste 00:08:00
Variance Analysis 00:12:00
Mock Exam
Mock Exam – Diploma in Management Skills 00:20:00
Final Exam
Final Exam – Diploma in Management Skills 00:20:00

Diploma in Management Skills

4.6( 8 REVIEWS )
283 STUDENTS
$ 249.00
Diploma in Management Skills

Description

Master the skills of management and become an efficient manager with the Diploma in Management Skills course. Understand and upgrade your essential skills set of handling and managing your office effectively.

  • Learning outcome
  • Lead teams to become high performing teams engaged in continuous improvement.
  • Understand and develop “lean management” problem-solving and process improvement.
  • Learn how to form and organize your team to achieve your goals.
  • Learn how to motivate and coach your team.
  • Resolve conflict and work better as a team.

Requirements

  • Learners of all backgrounds and qualifications can enroll in this course.
  • Why should I take this course?
  • 10+ hours of high-quality e-learning content.
  • Certificate upon completion of the course.
  • Better prepare you to confront the challenges in the life of a manager.
  • Build your potential to work with and manage a team.
  • Tailor your approach of being a successful manager.

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