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Course Curriculum

Course Curriculum

Medical Receptionist
Module 1: Introduction to Medical and Clinical Administration 00:16:00
Module 2: Organise Schedules 00:22:00
Module 3: Maintaining Medical Records 00:20:00
Module 4: Effective Filing Systems in Medical Offices 00:16:00
Module 5: Confidentiality in a Medical Environment 00:15:00
Module 6: Controlling Stocks and Supplies 00:10:00
Module 7: Medical Jargon and Terminology 00:25:00
Module 8: Maintaining Workplace Safety 00:21:00
Module 9: Information Technology in Health Care 00:14:00
Module 10: Medical (Clinical) Coding and Billing 00:18:00
Module 11: Legal aspects and Ethics 00:20:00
Mock Exam
Mock Exam – Medical Receptionist 00:20:00
Final Exam
Final Exam – Medical Receptionist 00:20:00
Order Your Certificate
Order Your Certificate 00:00:00

Medical Receptionist

5( 1 REVIEWS )
Duration: 3.95 Hours
Medical Receptionist
  • Course Highlights

Take steps to become a qualified Medical Receptionist with this complete training course for entry-level learners. This course has been specially designed by industry experts to give you practical working knowledge of the role and responsibilities of a Medical Receptionist, along with some administrative best practices.

In this comprehensive training course, you will learn fundamental procedures that will equip you with the skills to become a successful Medical Receptionist. From record-keeping to medical coding and billing, it will introduce learners to core best practices that must be adhered to in order to become a competent and confident professional. 

You’ll familiarise with common medical jargon and terminology, learn about ethical standards and service user confidentiality, and effective methods for staying organised, developing your time management and administrative skills. What’s more, you’ll explore the use of information technology in healthcare, gaining up-to-date knowledge required to work efficiently with computerised record and filing systems.

  • Learning outcome
  • Learn about the career path, role and responsibilities of a Medical Receptionist
  • Understand policy regarding confidentiality in a medical environment
  • Learn best practices for maintaining patient medical records and filing systems
  • Familiarise with common medical jargon and medical terminology
  • Know how to use information technology in a medical/healthcare environment
  • Gain a comprehensive understanding of medical coding and billing procedures
  • Deepen your understanding of ethical standards in a healthcare setting
  • Sharpen your organisational, time management and record-keeping skills
  • Requirements
  • There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis.
  • Who is this Course for?

    This Medical Receptionist Training course is suitable for:

  • Anyone looking for a formal qualification to kickstart their career
  • Medical Receptionists who are new to the field and wish to develop their skillset
  • Medical students
  • Anyone interested in an administrative role within a healthcare setting
  • Career Path
  • Medical Receptionist
  • GP Receptionist
  • Healthcare Administrator


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