Description:
To work in an office properly, you need to achieve some basic etiquette and communication skills along with your department related skill. Throughout the course, you will know all the essential tips and techniques for maintaining an excellent workforce in your office environment.
Like other bundled video course, the present course is divided into several sections and sub-sections. The first section, Introduction to HR concepts, discusses the fundamental HR terms including the employee recruitment, training and managing conflict while the second part Communication Essential describes the proper format of communication. Communication varies based on your purpose. In the Communication course, you will be introduced to business communication, written communication, verbal and non-verbal communication, etc.
Then the Professionalism in the Office Skills teaches you the strategies for increasing your professional image. On the other hand, you will know the business etiquette and manner in the Business Etiquette and Professionalism section.
Next, the part Thinking Critically helps you to consider any situation critically so that you can take the right decision at the right time. After that, Time Management section guides you to manage your time efficiently.
Finally, you will understand the present condition and market position of an organisation to decide the further step for your organisation in The Strategic Planning video lessons. In short, after completing the course, you will learn the essential etiquette for organising a competent workforce.
Assessment:
- At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.
- Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.
Certification:
- After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.
- Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.
Who is this Course for?
[course_title] is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
Requirements
Our [course_title] is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
Career Path
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
Course Curriculum
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Human Resources Assistant
00:10:00
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Potential Careers
00:05:00
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HRM Overview
00:13:00
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Forecasting Demand
00:10:00
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Cultural Diversity
00:11:00
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Diversity Survey
00:09:00
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Job Analysis
00:10:00
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Application
00:20:00
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Bad Resume
00:05:00
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Good Resume
00:12:00
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Cover Letter
00:10:00
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Selection
00:11:00
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Form I-9
00:17:00
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Form W-9
00:07:00
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Form W-4
00:10:00
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Form 1095-B
00:07:00
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Compensation and Benefits
00:17:00
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Personal and Professional Development
00:14:00
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Training Evaluation Form
00:12:00
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Performance Appraisal
00:19:00
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Appraisal
00:14:00
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National Labor Relations Act
00:12:00
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Labor-Management Relations Act
00:14:00
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Occupational Safety and Health Act
00:13:00
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Motivation
00:17:00
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Physiological Needs
00:16:00
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Motivation-Hygiene Theory
00:12:00
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Firm Characteristics
00:22:00
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Weakness of Maslow and Herzberg’s Theories
00:18:00
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Expectancy Theory
00:13:00
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Management by Objectives
00:17:00
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Behavior Modification
00:19:00
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Telecommuting
00:20:00
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What is a Team?
00:09:00
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Stages of Development
00:06:00
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Team Cohesiveness
00:09:00
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Identifying Basic Communication Techniques
00:09:00
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Formal and Informal Communication
00:02:00
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Describing Verbal and Non-verbal Communication
00:04:00
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Understanding Body Language
00:05:00
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Making Effective Presentations
00:10:00
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Fundamentals of Productive Meetings
00:08:00
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Written Communication
00:13:00
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Electronic Communication
00:19:00
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Creating Graphics for Business Communication
00:04:00
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Communicating Static Information
00:03:00
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Communicating Dynamic Information
00:03:00
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Representing Your Boss
00:06:00
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Communicating Your Boss’s Decisions
00:03:00
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Supporting Your Boss and Colleagues
00:04:00
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Building a Partnership with Your Boss
00:13:00
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Attitude in the Workplace
00:10:00
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Professionalism
00:03:00
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Making Changes through Personal Accountability
00:07:00
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Your Image as a Whole
00:05:00
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Becoming More Marketable
00:03:00
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Communicating and Image
00:08:00
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Time Management
00:14:00
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Project Management Techniques
00:03:00
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Making Decisions
00:06:00
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Keys to Effective Communication
00:26:00
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Presentations
00:09:00
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Meetings
00:07:00
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Work and Your Personality
00:05:00
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Networking
00:07:00
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Roles in the Office MRP
00:18:00
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What is Etiquette?
00:05:00
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Always Be Your Best
00:12:00
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Always Be Your Best When Meeting and Greeting
00:06:00
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Types of Interviews
00:07:00
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Planning for the Interview
00:07:00
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During the Interview
00:13:00
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Types of Meetings
00:06:00
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Planning Conference Call Meetings
00:10:00
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Meal Meetings
00:09:00
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Voicemail
00:08:00
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Instant Messaging
00:09:00
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Five Steps to Dealing with Diversity
00:13:00
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The Critical Thinking Process
00:24:00
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Group Dynamics
00:17:00
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Critical Thinking Methods
00:04:00
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Problem Solving Approaches
00:09:00
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A Identify the Problem
00:08:00
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Exploring the Problem
00:06:00
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Assembling Potential Ideas
00:09:00
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Determining the Best Solution
00:04:00
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Evaluating Cost and Benefit
00:05:00
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Building Your Case
00:02:00
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Accepting a Decision
00:13:00
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Identifying Goals
00:10:00
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Energy Distribution
00:09:00
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Time Logs
00:11:00
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Personal World View
00:10:00
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Strengths
00:09:00
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A Building Your Toolbox
00:10:00
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Establishing Your Action Plan
00:11:00
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Preparing for the Strategic Planning Process
00:16:00
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Establish a Committee
00:06:00
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Gather Operational Data
00:13:00
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Develop a Mission Statement
00:12:00
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Develop a Vision Statement
00:06:00
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Assess Internal and External Environments
00:12:00
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Performing SWOT Analysis
00:08:00
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Prioritize What the Strategic Plan Will Address
00:03:00
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Set Goals and Objective
00:07:00
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Develop Strategy for Achieving Goals
00:02:00
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Draft the Strategic Plan
00:09:00
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Assign Responsibility and Authority
00:10:00
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Establish a Monitoring System
00:06:00
14-Day Money-Back Guarantee
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Duration:18 hours, 3 minutes
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Access:1 Year
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Units:109


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