.png)
9 Reviews
191 Students
Overview
A retail banking course equips learners with the knowledge and techniques needed to operate within the retail banking sector effectively. This retail banking course online covers fundamental banking operations, customer services, and risk management strategies, ensuring learners understand the roles of bank tellers, account management, and fraud prevention. Students explore banking services, bookkeeping, and cash handling, gaining confidence in daily banking procedures. Designed for newcomers and those seeking advancement, this retail banking course emphasises ethics, client engagement, and accurate financial management, providing a solid foundation to thrive in modern banking environments.
Course Description
Imagine stepping into a world where financial services shape everyday lives—this retail banking course online offers that gateway. Beginning with the essentials of banking, students navigate banking institutions, service types, and account management, building a clear picture of the retail banking landscape.
From precise cash sorting to detecting counterfeit notes, the retail banking course ensures learners are prepared for operational challenges. Banking mathematics and bookkeeping are explained in accessible ways, supporting accurate transaction handling and client satisfaction. Fraud detection and ethical decision-making further enhance competence, allowing learners to contribute responsibly to financial security.
Customer interaction is at the heart of this retail banking course. Effective communication and service techniques enable participants to manage queries, complaints, and risk scenarios confidently. Graduates leave equipped with practical knowledge to pursue roles in diverse banking environments, ready to maintain trust and professionalism. With this retail banking course online, learners acquire versatile skills applicable across multiple banking functions.
Learning Outcome
- Understand core banking operations and various banking institutions.
- Execute accurate account management and transaction processing.
- Identify fraudulent activities and apply ethical decision-making.
- Identify fraudulent activities and apply ethical decision-making.
- Apply bookkeeping, mathematics, and cash handling effectively.
Who Is This Course For?
- Individuals seeking to begin a career in retail banking.
- Bank employees aiming to improve operational efficiency.
- Aspiring bank tellers and account managers.
- Professionals interested in fraud prevention and risk management.
- Those pursuing knowledge in banking ethics and customer service.
Certificate of Achievement
Earn Your Accredited Certificate with Transcript
Save 20% with the coupon code SKILL20
Show Your Certified Identity with a CPD-QS Certificate
Perfect for employers, clients, or academic verification.
Career Path
- Bank Teller: £18,000–£24,000
- Customer Service Advisor (Banking): £20,000–£28,000
- Banking Operations Officer: £22,000–£30,000
- Risk Analyst (Retail Banking): £30,000–£45,000
- Fraud Prevention Specialist: £28,000–£40,000
Curriculum
-
Module 01: Introduction to Banking
00:13:00
-
Module 02: Banking Services
00:11:00
-
Module 03: Categories of Banking Institutions
00:13:00
-
Module 04: Bank Teller
00:08:00
-
Module 05: Bank Accounts and Opening Them
00:14:00
-
Module 06: Mathematics for Bank Tellers
00:15:00
-
Module 07: Bookkeeping and Payment
00:14:00
-
Module 08: Cash Sorting & Counterfeit Identification
00:12:00
-
Module 09: Fraud Handling
00:13:00
-
Module 10: Customer Services
00:12:00
-
Module 11: Banking Risk Management
00:13:00
-
Module 12: Ethics
00:06:00
-
Order Your Certificate
Offer Ends in
All
Courses for £49-
Duration:2 hours, 24 minutes
-
Access:1 Year
-
Units:13
