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4 Reviews
1 Students
Overview
OverviewStrategic Communication Skills sit at the heart of purposeful dialogue, influencing organisational direction, collaboration, and resolution. This Diploma in Strategic Communication Skills with Free Certificate introduces structured messaging, planning logic, and interaction control aligned with workplace realities. Through Basic Communication Skills, organisational contexts, planning frameworks, discussion techniques, and conflict-focused dialogue, learners explore how messages shape decisions. Therefore, this Strategic Communication Skills Course supports confident expression, structured persuasion, and professional credibility while strengthening influence across varied organisational settings.
Course Description
Words shape outcomes, therefore effective messaging defines success. This Diploma in Strategic Communication Skills with Free Certificate blends theory with workplace relevance, guiding learners through organisational messaging, structured planning, and dialogue control. Moreover, this Strategic Communication Skills Course builds clarity, alignment, and purposeful influence across professional settings.
Communication rarely exists in isolation; instead, it operates within systems, cultures, and objectives. Consequently, Strategic Communication Skills develop through organisational analysis, strategic planning, and group discussion methods. This Strategic Communication Skills Course also highlights conflict-focused dialogue, ensuring messages reduce friction while supporting shared goals.
Progression within modern organisations depends on influence, clarity, and trust. Hence, Strategic Communication Skills empower learners to plan messages, guide discussions, and resolve disputes logically. Additionally, the Strategic Communication Skills Course encourages reflective improvement, enabling communication choices that support leadership visibility and organisational cohesion.
Note: Skill-up is a Janets-approved resale partner for Quality Licence Scheme Endorsed courses.
Key Benefits
Key Benefits- Clear message structure for workplace interaction
- Organisational alignment through strategic planning
- Improved group discussion direction
- Reduced conflict through structured dialogue
- Enhanced professional credibility
Certificate of Achievement
Free QLS Certificate Included
Quality Licence Scheme Endorsed CertificateÂ
Upon completing the final assessment, you can apply for the Quality Licence Scheme Endorsed Certificate of Achievement. Endorsed certificates can be ordered and delivered to your home by post.
An extra £10 postage charge will be required for students leaving overseas.Â
Skill Up Recognised Certificate
Upon successfully completing this course, you can request a Skill Up Recognised Certificate. This certificate holds significant value, and its validation will endure throughout your lifetime.
1. PDF Certificate + PDF Transcript: FREE With This Course
Note: There are no discount coupons available for this course at the moment. Â
Learning Outcome
- Apply Strategic Communication Skills within organisations
- Create structured communication plans
- Direct group discussions confidently
- Address conflict using communication frameworks
- Evaluate message impact strategically
Who Is This Course For?
Who Is This Course For?- Office-based professionals
- Team coordinators
- Aspiring leaders
- Customer-facing roles
- Project contributors
Career Path
Career Path- Communications Officer (£28,000–£35,000) – strategic messaging improves progression
- Internal Communications Executive (£32,000–£42,000) – planning depth increases earnings
- Public Relations Advisor (£30,000–£45,000) – influence scope raises salary
- Corporate Communications Manager (£45,000–£65,000) – leadership responsibility boosts pay
- Stakeholder Engagement Lead (£40,000–£60,000) – strategic reach impacts income
Frequently Asked Questions
This online programme focuses on message structure, organisational communication, planning methods, discussion direction, and conflict-focused dialogue within professional environments.
Yes, this Strategic Communication Skills Course aligns with UK workplace communication standards and supports professional development across multiple sectors.
This course suits individuals aiming to improve workplace messaging, discussion control, organisational alignment, and conflict-focused communication.
The curriculum includes Basic Communication Skills, organisational communication, strategic planning methods, group discussion techniques, and communication for conflict resolution.
Yes, learners receive a free certificate after completing the Diploma in Strategic Communication Skills course.
Diploma in Strategic Communication Skills with Free Certificate Reviews
A well-organised and highly valuable course with clear, easy-to-understand guidance throughout. I’ve gained knowledge that’s directly relevant to my day-to-day responsibilities. It’s given me greater confidence in applying these skills professionally.
Engaging content delivered in a straightforward and structured format. The examples were realistic and helped reinforce key concepts effectively. I would certainly recommend it to colleagues looking to upskill
Comprehensive, insightful and professionally presented from start to finish. The course materials were clear and well supported. A worthwhile investment for anyone serious about career development
Curriculum
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Definition of Communication
00:03:00
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Elements of Communication
00:04:00
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Communication Styles
00:03:00
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Steps in Communication Process
00:01:00
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Step 1 of Communication Process
00:02:00
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Step 1 Explained – Goal and preparation
00:05:00
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Step 1 Explained – Practicing Positive Intent
00:02:00
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Step 1 Explained – Understanding Assumptions
00:06:00
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Step 2 of Communication Process
00:04:00
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Characteristics of Clear Message
00:04:00
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Three Different Communication Styles
00:06:00
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Assertive Communication Style
00:02:00
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Body Language and Signals
00:03:00
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Third Step in Communication – Seeing Feedback
00:04:00
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Listening Skills – Listen with Compassion
00:04:00
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Listening Skills – Meaning of Paraphrasing
00:02:00
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Ways to Improve Communication and Knowledge Check
00:05:00
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Increase Effectiveness of Communication
00:08:00
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8 Guidelines for Giving Praise and Feedback
00:05:00
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Additional Tips for Effective Communications
00:09:00
00:03:00 
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Communication Requirements in Business
00:08:00
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Skills required in corporate communication
00:06:00
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Interactive Communications
00:08:00
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Reason why Communication Fails
00:03:00
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Communication Channels and Their Problems
00:06:00
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Indications of Incompetent Communication
00:06:00
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Other reasons for Communication failure
00:04:00
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Strategic Communication Liner Model
00:05:00
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Strategic Communication Adaptive Model
00:04:00
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Strategic Communication Interpretive Model
00:04:00
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Strategic Communication in Public Communication
00:09:00
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Resources and Audience for Strategic Public Communication
00:07:00
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Source of Strategic Communication
00:05:00
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Strategic Communication – Summary of three models
00:12:00
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Strategic Communication – Guidelines for Interpretative Models
00:05:00
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Strategic Communication – Public Communications
00:11:00
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Internal Communication – Orientation
00:09:00
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Internal Communication – Moral Compansation and Benefits
00:07:00
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Internal Communication – Organisation Change
00:07:00
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External Communication – Issues Management
00:06:00
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External Communication and PR
00:05:00
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External Communication – Issue Management – Organisation Response
00:13:00
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External Communication – Image Management and Issue Advocacy
00:06:00
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External Communication – Risk and Crisis Communication
00:10:00
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Case Study on Corporate Strategic Communication
00:09:00
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What is Strategy?
00:06:00
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What is Communication Strategy?
00:05:00
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When Communication Strategy is required
00:04:00
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Why Communication Strategy is required
00:03:00
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Information we need before making strategy
00:08:00
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Setting Goals and Identify Audience
00:08:00
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Catagorise your Audience to help draft right message
00:04:00
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Drafting Message to cater your audience
00:04:00
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Channels and Timing of Communication
00:05:00
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Resources risk and Evaluation of communication strategy
00:04:00
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Summary of Communication Strategy
00:03:00
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Strategic Communication Plan Template
00:04:00
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Strategic Communication Plan
00:04:00
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Difference between Strategic and Tactical Communication
00:03:00
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Traditional Planning and why Refreshed Approached
00:05:00
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Change Management – What are concerns?
00:03:00
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Refreshed Approach to Communication Planning
00:07:00
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Possible Problems in Communication Plan, Success measurement
00:06:00
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Measure, Feedback and Manage Cynics
00:03:00
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Social Aspects of Communication Strategy
00:12:00
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Additional Planning on Social Aspects of Communication Strategy
00:04:00
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Strategic Communication – American Airlines Case Study
00:33:00
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How to Succeed in Group Communication
00:10:00
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Defining Group Communication
00:08:00
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Elements of Group Communication and Types of Group
00:08:00
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Advantages and Disadvantages of Group Discussion
00:08:00
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How to prepare for group Discussion
00:07:00
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Practice for group Discussion and other aspects
00:08:00
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Dos and Don’t group Discussion
00:08:00
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Summary of previous class
00:05:00
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What is conflict – class discussion?
00:07:00
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Communication in Conflict
00:08:00
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Meaning of Positive intent in difficult situations
00:09:00
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Positive Intent – Example
00:05:00
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De-escalating Emotions as a method to communicate in Conflicts
00:06:00
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Detached Responsibility method in resolving conflicts
00:13:00
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Keys to handle Angry Peoples
00:06:00
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Keys to deal with denial
00:04:00
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Uncovering Hidden Agendas
00:06:00
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Giving Negative Feedback
00:09:00
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Receiving Negative Feedback and Exercise
00:08:00
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Assignment – Corporate & Strategic Communication Skills for Managers
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Submit Your Assignment & Order QLS Certificate
Offer Ends in
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Duration:Self-paced Learning
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Access:1 Year
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Units:88
