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Course Curriculum

Course Curriculum

Module 01 - Introduction to Personal Assistant & Admin Support Assistant
Introduction to Personal Assistant 00:18:00
Module 02 - Introduction to Office Administration
Introduction to Office Administration 00:14:00
Module 03 - Skills of an Effective Administrator
Skills of an Effective Administrator 00:15:00
Module 04 - Introduction to Reception and Receptionist
Introduction to Reception and Receptionist 00:26:00
Module 05 - Business Telephone Skills
Business Telephone Skills 00:19:00
Module 06 - Representing Your Boss and Company
Representing Your Boss and Company 00:34:00
Module 07 - Business Etiquette
Business Etiquette 00:19:00
Module 08 - Mail Services and Shipping
Mail Services and Shipping 00:25:00
Module 09 - Travel Arrangements
Travel Arrangements 00:24:00
Module 10 - Organising Meeting and Conferences
Organising Meeting and Conferences 00:25:00
Module 11 - Diary Management and Note taking
Diary Management and Note taking 00:21:00
Module 12 - Time Management
Time Management 00:35:00
Module 13 - Record Keeping and Filing Systems
Record Keeping and Filing Systems 00:28:00
Module 14 - Business Writing Skills
Business Writing Skills 00:40:00
Module 15 - Organisational Skills
Organisational Skills 00:25:00
Module 16 - Communication Skills
Communication Skills 00:25:00
Module 17- Customer Service
Customer Service 00:16:00
Module 18- Effective Planning and Scheduling
Effective Planning and Scheduling 00:46:00
Module 19 - Invoicing/Petty Cash
Invoicing/Petty Cash 00:27:00
Assignment – Admin and Secretarial & PA 00:00:00

Admin and Secretarial & PA

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Duration: 8.03 Hours
Admin, Secretarial & PA
  • Course Highlights

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Admin and Secretarial & PA has been specially designed to help learners gain a good command of Admin and Secretarial & PA, providing them with a solid foundation of knowledge to become a qualified professional.

Through this Admin and Secretarial & PA, you will gain both practical and theoretical understanding of Admin and Secretarial & PA that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.

Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. 

  • Learning outcome
  • Get a deep understanding of the Admin and Secretarial & PA just in hours not years
  • Familiar yourself with the recent development and updates of the relevant industry
  • Know how to use your theoretical and practical knowledge to adapt in any working environment
  • Get help from our expert tutors anytime you need
  • Access to course contents that are designed and prepared by industry professionals
  • Study at your convenient time and from wherever you want
  • Requirements
  • No formal qualifications required, anyone from any academic background can take this course.
  • Access to any internet-enabled smart device.
  • Why should I take this course?
  • 8 hours of on-demand video lectures and downloadable resources.
  • Affordable premium-quality E-learning content, you can learn at your own pace.
  • You will receive a completion certificate upon completing the course.
  • Internationally recognized Accredited Qualification will boost up your resume.
  • You will learn the researched and proven approach adopted by successful salespeople to transform their careers.
  • You will be able to incorporate various practical sales techniques successfully and understand your customers better.


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