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Course Highlights
Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Customer Service & Environment has been specially designed to help learners gain a good command of Customer Service & Environment, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Customer Service & Environment, you will gain both practical and theoretical understanding of Customer Service & Environment that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.
Note: Skill-up is a Janets-approved resale partner for Quality Licence Scheme Endorsed courses.
Learning outcome
- Familiar yourself with the recent development and updates of the relevant industry
- Know how to use your theoretical knowledge to adapt in any working environment
- Get help from our expert tutors anytime you need
- Access to course contents that are designed and prepared by industry professionals
- Study at your convenient time and from wherever you want
Certificate of Achievement
Quality Licence Scheme Endorsed Certificate
Upon completing the final assessment, you can apply for the Quality Licence Scheme Endorsed Certificate of Achievement. Endorsed certificates can be ordered and delivered to your home by post for only £69.
Order Your QLS Certificate
An extra £10 postage charge will be required for students leaving overseas.
Skill Up Recognised Certificate
Upon successful completion of the Customer Service & Environment Course, you have the opportunity to request a Skill Up Recognised Certificate. This certificate holds significant value, and its validation will endure throughout your lifetime.
- 1. PDF Certificate + PDF Transcript: £14.99
- 2. Hardcopy Certificate + Hardcopy Transcript: £19.99
- 3. Delivery Charge: £10.00 (Applicable for International Students)
CPD Quality Standards Accredited Certificate
After successfully completing the Customer Service & Environment Course, you can apply for the CPD Quality Standards Accredited Certificate of Achievement.
1. PDF Certificate: £25.00
2. Hardcopy Certificate: £35.00
3. Delivery Charge: £10.00 (Applicable for International Students)
Course media
Why should I take this course?
- Affordable premium-quality E-learning content, you can learn at your own pace.
- You will receive a completion certificate upon completing the course.
- Internationally recognized Accredited Qualification will boost up your resume.
- You will learn the researched and proven approach adopted by successful people to transform their careers.
- You will be able to incorporate various techniques successfully and understand your customers better.
Requirements
- No formal qualifications required, anyone from any academic background can take this course.
- Access to a computer or digital device with internet connectivity.
Curriculum
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Concepts and Practices in Customer Service Delivery
00:13:00
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Organise Customer Service Delivery
00:14:00
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Structure of Customer Service
00:14:00
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Customer Relationship Management (CRM)
00:18:00
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Customer Satisfaction & Relationship with Brand
00:15:00
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Monitoring and Resolution of Customers’ Complaints & Problems
00:15:00
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Social Media Tools and Channels for a Business
00:15:00
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Submit Your Assignment & Order QLS Certificate
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Skill Up Recognised Certificate
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Order CPDQS Certificate
Offer Ends in
All
Courses for £49-
Duration:1 hour, 44 minutes
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Access:1 Year
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Units:10
