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Entrenamiento Para Call Center – Training for Call Center

Get 92% Discount | CPD Accredited | Affordable Pricing | No Hidden Charges | 24/7 Tutor Support | Instant Access

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Benefits You will get

  • Affordable, engaging & premium-quality e-learning study materials
  • Assessment through Tests and Quizzes and instant result
  • Internationally recognized accredited qualification
  • Dedicated support team working 24/7
  • Access to course content on mobile, tablet or desktop from anywhere anytime
  • Personalized learning – Learn at your own pace, time and place
  • A vast array of fascinating subjects
  • Regularly updated contents

Description

The Curso de formación de Call Center – Call Center Training Course course is ideal for anyone looking to get ahead in the career, specialize in an area of customer service.
The comprehensive course is intended to teach you the skills and techniques required to work as a call center agent or assistant and perform various tasks such as answer telephone calls, interviewing clients, verifying information, and more. You will learn how to prepare and organize clients’ details and establish policies and procedures by entering client information and confirm pricing. In addition to all of that, you will learn how to interact verbally, understand your customer’s demand, develop listening skills, recognize tools to promote communication, and much more. Learn the fundamental skills, knowledge, and information to have a successful career in the relevant field.

Requirements:

  • Anyone with any academic background can enroll into this course.
  • A device with an active internet connection

Assesment:

We assess our learners through quizzes or multiple choice test. This test will be assessed automatically and immediately to give you an instant result.

Certification:

The PDF copy of Certificate of Completion can be claimed at the free of cost. If you need a hardcopy of this certificate, you have to pay an additional payment. The time for PDF certificate turnaround is 24 hours, and for the hardcopy, it is 3-7 working days

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