ITIL® Service Operation

Effective and efficient service delivery is the pillar of a business’s success. And the ITIL Service Operation aims to provide IT services effectively and efficiently.

This ITIL® Service Operation Course covers all the necessary information related to ITIL service operation, including the fulfillment of user requests, resolving service failures, fixing problems, as well as carrying out routine operational tasks.

ITIL Service operation carries out operational tasks including event management, incident management, request fulfillment, access management, problem management, IT operations control, facilities management, application management, and Technical management. Throughout the course, you will learn all these operational tasks and will be able to improve your IT service management.

The course emphasizes the principles, processes, operational activities, and functions that enable you and your organizations to successfully manage the products and services and help you to understand how the products and services work.

This course is perfect for those who want to learn about ITIL® Service Operation. Learn everything you about how to provide IT services effectively and efficiently from this expertly made course.

Course Curriculum