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9 Reviews
6 Students
Course Highlights
Course HighlightsTelesales executives play a vital role in many businesses, helping generate leads, close deals, and build customer relationships. If you’re looking to start a career in telesales or are already in the field and want to improve your skills, this Telesales Executive course is for you.
You’ll learn everything you need to know to be successful in telesales, from prospecting and lead generation to sales techniques and strategies. You’ll also learn how to prepare for calls, handle difficult situations, and close the deal.
The dynamic realm of telesales beckons! With the Telesales Executive course, you’re not just learning but transforming into a maestro of telephonic transactions. This comprehensive journey introduces you to the rhythm and pulse of phone-based selling, setting the stage for your success in a booming industry.
From the nuances of the first ‘Hello’ to the art of saying ‘Goodbye’, each section is designed to empower you. Delve into the intricacies of prospecting and extracting potential leads. Grasp the finesse required to prepare for calls, respond with agility, and orchestrate the perfect call. Navigating challenging waters: We’ve got you covered with tactics to manage difficult situations with elegance. Beyond the call, we’ll guide you on maintaining impeccable phone etiquette and understanding the metrics that gauge your brilliance in sales.
Whether you’re setting sail on your telesales journey or looking to captain your ship with more authority, this course promises the knowledge and tools essential for your odyssey. With a blend of theory and actionable strategies, you’re primed to not only participate but to excel in the world of telesales.
Learning outcome
Learning outcome- Understand the fundamentals of telesales
- Develop your prospecting and lead generation skills
- Master proven sales techniques and strategies
- Learn how to stage and close sales calls effectively
- Develop strong telephone etiquette skills
Course media
Why should I take this course?
Why should I take this course?- Comprehensive coverage of telesales, from introduction to advanced techniques.
- Techniques to elevate your sales calls, from start to finish.
- Understand the do’s and don’ts of telephone etiquette.
- Learn to handle difficult situations with tact and professionalism.
- Gain insights into measuring and enhancing your sales performance.
Career Path
- Telesales Representative
- Account Manager
- Sales Development Representative
- Inside Sales Manager
- Telephone Sales Trainer
Requirements
Requirements- Familiarity with basic communication tools (phone, computer).
- Willingness to interact with diverse clientele.
- A desire to advance in the field of sales.
Telesales Executive Reviews
A well-organised and highly valuable course with clear, easy-to-understand guidance throughout. I’ve gained knowledge that’s directly relevant to my day-to-day responsibilities. It’s given me greater confidence in applying these skills professionally.
Engaging content delivered in a straightforward and structured format. The examples were realistic and helped reinforce key concepts effectively. I would certainly recommend it to colleagues looking to upskill
Comprehensive, insightful and professionally presented from start to finish. The course materials were clear and well supported. A worthwhile investment for anyone serious about career development
Curriculum
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Module 1: Introduction to Telesales
00:13:00
00:13:00 -
Module 2: Prospecting and Lead Generation
00:15:00
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Module 3: Sales Techniques and Strategies
00:18:00
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Module 4: Call Preparation
00:08:00
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Module 5: Call Response
00:11:00
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Module 6: Staging the Call
00:11:00
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Module 7: Dealing with Difficult Situations
00:11:00
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Module 8: Closing the Call
00:09:00
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Module 9: Telephone Etiquette
00:23:00
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Module 10: Sales Metrics and Performance Managemen
00:14:00
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Order Your Certificate
Offer Ends in
TAKE ALL COURSES FOR £99
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Duration:2 hours, 13 minutes
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Access:1 Year
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Units:11
