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Course Curriculum

Course Curriculum

Course Introduction
Course Organization FREE 00:10:00
Course Conventions 00:06:00
Introduction to ITSM
ITSM as a Practice 00:31:00
ITSM Lifecycle 00:14:00
ITSM Summary 00:10:00
Continual Service Improvement
CSI Introduction 00:23:00
Step Improvement Process 00:09:00
CSI Summary 00:06:00
Service Operation
Introduction to Service Operation 00:23:00
Service Operation Processes 01:01:00
Service Operation Functions 00:19:00
Service Operation Summary 00:12:00
Service Transition
Introduction to Service Transition 00:14:00
Service Transition Processes 00:56:00
Summary of Service Transition 00:10:00
Service Design
Service Design Introduction 00:12:00
Service Design Processes 01:20:00
Service Design Summary 00:10:00
Service Strategy
Service Strategy Introduction 00:30:00
Service Strategy Activities 00:20:00
Service Strategy Summary 00:12:00
Workbooks
Workbooks – ITIL® Foundation – Video Training Course 00:00:00
Mock Exam
Mock Exam- ITIL® Foundation – Video Training Course 00:20:00
Final Exam
Final Exam- ITIL® Foundation – Video Training Course 00:20:00

ITIL® Foundation

4.8( 7 REVIEWS )
325 STUDENTS
$ 249.00
TAKE THIS COURSE
ITIL® Foundation

Description

This ITIL® Foundation Course will teach you the foundation of ITIL concepts and familiarizes you with the fundamentals of IT Service Management as described in the IT Infrastructure Library.

  • Learning outcome
  • Grasp the basics of design, implementation, operation, and maintenance of IT services.
  • Learn the basic concepts of ITIL.
  • Learn the idea of CSI or Continual Service Improvement.
  • Achieve proficiency in Service Operation, Service Transition, Service Design, Service Strategy and many other things in detail.
  • Practical knowledge needed to fast track your career.

Requirements

  • Learners will need regular access to a computer with an internet connection.
  • High-speed broadband access (LAN, Cable or DSL) is highly recommended for the optimal learning experience.
  • This course is available to all learners, of all academic backgrounds.
  • Why should I take this course?
  • 8.5+ hours of high-quality e-learning content.
  • Course completion certificate.
  • To continuously improve the services and bring great results.
  • To learn the foundation of ITIL concepts and ITIL certification exam.
  • To reach the next levels of ITIL as ITIL Foundation, it is a prerequisite for ITIL Intermediate and ITIL Expert Certificate in IT Service Management.

Testimonial

Hear what our happy students want to say
The modules are easy to understand and there is help available if required. Besides great collection of exciting topics which make you come back for more.
It was a pleasure to do a course in SkillUp. The course is well organized and I could study at my own pace.
Super varied course content. From Healthcare and fitness to Therapeutic courses. What I particularly like are the course modules and the way they are arranged gradually. With my nutritional background, I have come to know and love completely different perspectives.
Recommendable! A unique experience, the courses have every detail covered. Enjoyed the course through and through.
The price is reasonable, and you know upfront of your costs. I would recommend Skill Up to learners who want to excel their skills or looking for self-development.
The modules are easy to understand and there is help available if required. Besides great collection of exciting topics which make you come back for more.
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