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ITIL® Release Control & Validation

Highlights
Curriculum
Testimonial

Want to know about ITIL® Release Control & Validation? This course will give you all the information you need.

This ITIL® Release Control & Validation course will help you to learn the release, control, and validation process. You will learn the importance of ITIL release, control, and validation while providing service processes, activities, and functions.

The knowledge of ITIL release, control, and validation will help you to ensure transitional changes are managed efficiently, new services are validated and tested, and that release and deployment fulfil organizational requirements.

The course will help you to increase your IT knowledge so that you can implement your knowledge into your business. By the end of the course, you will be able to successfully plan, test, and implement new services which will meet your organizations’ needs and customers’ demands. You will also be able to evaluate change and manage knowledge to improve the decision-making process.

Course Curriculum

Course Introduction
	Course Organization	FREE	00:08:00
	Course Conventions & Agenda		00:06:00
Release, Control & Validation
	Introduction to Release, Control & Validation		00:15:00
	Release, Control & Validation Principles		00:20:00
	Release, Control & Validation Summary		00:03:00
RCV Processes
	Change Management		00:47:00
	Service Asset & Configuration Management		00:43:00
	Release & Deployment Management		00:39:00
	Service Validation & Testing		00:38:00
	Request Fulfillment		00:23:00
	Change Evaluation		00:36:00
	Knowledge Management		00:30:00
	RCV Processes Summary		00:04:00
Organizing & Technology
	Organizing RCV		00:26:00
	Release Control & Validation Technology		00:12:00
	Implementing RCV		00:29:00
	Organization & Technology Summary		00:06:00
Workbooks
	Workbooks – ITIL® Release Control & Validation – Video Training Course		00:00:00
Mock Exam
	Mock Exam- ITIL® Release Control & Validation – Video Training Course		00:20:00
Final Exam
	Final Exam- ITIL® Release Control & Validation – Video Training Course		00:20:00

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