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Course Curriculum

Course Curriculum

Course Structure
Course Structure 00:07:00
Critical Definitions
What is Quality 00:02:00
What is ISO 00:08:00
What is a System – Management System 00:02:00
What is Policy – Quality Policy 00:06:00
What is Vision, Mission & Strategy 00:03:00
QA Vs QC 00:06:00
Effectiveness Vs Efficiency 00:06:00
Verification Vs Validation 00:11:00
Conformity Vs Nonconformity Vs Defect 00:04:00
Correction Vs Corrective Action Vs Preventive Action 00:08:00
Risk & Preventive Action 00:06:00
What is Competence 00:03:00
Understanding the Organization and its Context 00:08:00
Who are the Interested parties 00:03:00
What are the Needs & expectations 00:05:00
Management System Requirements 00:01:00
Who is a customer 00:02:00
What is Customer Satisfaction 00:06:00
Product Vs Service Vs Process 00:05:00
Document Vs Record 00:06:00
What is Customer Complaint 00:02:00
Measuring Vs Monitoring Vs Performance 00:02:00
Who is Responsible
Who is Responsible 00:12:00
Responsibility Vs Accountability 00:02:00
Quality Management Principles
Quality Management Principles 00:17:00
Major Changes
ISO 9001:2015 Core Concepts 00:08:00
Major terminology Differences 00:04:00
Documented Information 00:07:00
Major changes – Organizational Knowledge 00:05:00
Major changes – Risk Based Thinking 00:06:00
Process Approach
Process Approach Concept-1 00:04:00
What is PDCA 00:05:00
Process Approach Concept-2 00:03:00
Process Approach in ISO 9001:2015 00:04:00
Key Benefits 00:07:00
PDCA in ISO 9001 2015 00:10:00
Context of the Organization
Understanding the Organization and its Context 00:08:00
Internal & External issues 00:03:00
SWOT Analysis 00:06:00
Interested Parties & their Needs & Expectations 00:03:00
KANO Model 00:10:00
Understanding the context – Summary 00:08:00
Choosing your Strategic Objective 00:05:00
Strategic Map Examples-1 00:03:00
Strategic Planning Process 00:06:00
What is a Vision 00:06:00
How to Create a Vision Statement 00:08:00
What is a Mission 00:06:00
SMART GOAL 00:06:00
SMART Goal Example 00:04:00
Strategic Map Examples-2 00:10:00
Context Chapter Summary 00:07:00
Quality Objectives
Quality Objectives & Planning 00:05:00
ISO & SMART 00:02:00
Objectives Origin 00:06:00
Objectives Examples 00:07:00
Goal Vs Objective-1 00:07:00
Goal Vs Objective Example 00:02:00
Goal Vs Objective-2 00:10:00
Performance Evaluation
Performance Evaluation in ISO 9001:2015 00:10:00
Customer Satisfaction6 00:06:00
Analysis & Evaluation 00:12:00
Key Performance Indicators 00:08:00
Dashboard Examples 00:07:00
Management Review Meetings 00:11:00
Improvement 00:16:00
Nonconformity & Corrective Action8 00:06:00
Nonconformity & Corrective Action Example 00:06:00
Nonconformity & Corrective Action Origin 00:06:00
Continual Improvement 00:01:00
Analysis Mindset 00:09:00
Quantitative Vs Qualitative 00:16:00
Now What
Now What? 00:11:00
Course Summary 00:10:00
Helpful Tools
SIPOC 00:06:00
Flowcharts 00:04:00
Control Charts 00:04:00
The Cause and Effect Diagram 00:01:00
Pareto Chart 00:07:00
5 WHYs 00:03:00
Other Tools 00:08:00
Finally! 00:01:00
See you soon
Bonus Lecture 00:02:00

Quality Management and Strategic Course- ISO 9001

4.7( 6 REVIEWS )
Duration: 8.58 Hours
Quality Management and Strategic Course- ISO 9001
  • Course Highlights

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Quality Management and Strategic Course- ISO 9001 has been specially designed to help learners gain a good command of Quality Management and Strategic, providing them with a solid foundation of knowledge to become a qualified professional.

Through this Quality Management and Strategic Course- ISO 9001, you will gain both practical and theoretical understanding of Quality Management and Strategic that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.

Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. 

  • Learning outcome
  • Get a deep understanding of the Quality Management and Strategic Course- ISO 9001 just in hours not years
  • Familiar yourself with the recent development and updates of the relevant industry
  • Know how to use your theoretical and practical knowledge to adapt in any working environment
  • Get help from our expert tutors anytime you need
  • Access to course contents that are designed and prepared by industry professionals
  • Study at your convenient time and from wherever you want
  • Requirements
  • No formal qualifications required, anyone from any academic background can take this course.
  • Access to any internet-enabled smart device.
  • Why should I take this course?
  • 2+ hours of on-demand video lectures and downloadable resources.
  • Affordable premium-quality E-learning content, you can learn at your own pace.
  • You will receive a completion certificate upon completing the course.
  • Internationally recognized Accredited Qualification will boost up your resume.
  • You will learn the researched and proven approach adopted by successful salespeople to transform their careers.
  • You will be able to incorporate various practical sales techniques successfully and understand your customers better.


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