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Social Housing and Tenant Management
Housing management, social housing management, and tenant management are essential functions within the housing sector in the UK. These practices focus on providing secure homes, resolving tenant issues, addressing arrears, ensuring safety, and encouraging resident involvement in community life. They cover areas such as tenant selection, rental income, property maintenance, anti-social behaviour, and neighbourhood engagement. Together, these responsibilities enable organisations and authorities to create stable, well-managed living environments. By supporting tenants and maintaining housing standards, housing management plays a vital role in strengthening communities and ensuring fairness within residential housing and tenant management.
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Management
Property Management Training
Social Housing and Tenant Management
Imagine being the bridge between communities and housing providers, ensuring homes are safe, residents feel supported, and complaints are resolved fairly. The social housing courses prepare learners to step into this vital role with confidence and purpose. From tenant selection to rental management, every module provides essential knowledge for those who aspire to serve communities with fairness and efficiency.
Through topics such as arrears control, security measures, and resident engagement, the Social Housing and Tenant Management programme reflects the realities of modern housing environments. Learners discover how to address anti-social behaviour, improve communication, and deliver housing services that meet community needs while adhering to policy standards.
With the growth of housing associations and the rise in tenant expectations, employers actively seek candidates who have studied structured residential housing and tenant management training. By completing this course, learners are prepared to handle tenant management complaints, maintain safe housing, and support long-term community development. This professional pathway opens doors to stable and rewarding careers in the housing sector.
Note: Skill-up is a Janets-approved resale partner for Quality Licence Scheme Endorsed courses. Free QLS Certificate Included.
Learning outcome
- - Apply effective tenant selection and management strategies.
- - Implement methods for rental income management and arrears control.
- - Promote safety, maintenance, and security in housing environments.
- - Facilitate resident involvement and resolve tenant management complaints.
- - Address anti-social behaviour while fostering positive community relations.
Certificate of Achievement
Quality Licence Scheme Endorsed Certificate
Upon completing the final assessment, you can apply for the Quality Licence Scheme Endorsed Certificate of Achievement. Endorsed certificates can be ordered and delivered to your home by post. An extra £10 postage charge will be required for students leaving overseas.
Free QLS Level 4 Certificate Included with this Social Housing and Tenant Management course.
An extra £10 postage charge will be required for students leaving overseas.
Skill Up Recognised Certificate
Upon successfully completing the Social Housing and Tenant Management course, you can request a Skill Up Recognised Certificate. This certificate holds significant value, and its validation will endure throughout your lifetime.
1. PDF Certificate + PDF Transcript: FREE With This Course
2. Hard Copy Certificate + Hard Copy Transcript: £19.99
3. Delivery Charge: £10.00 (Applicable for International Students)
Note: There are no discount coupons available for this course at the moment.
Why should I take this course?
- - Individuals aspiring to roles in housing associations or councils.
- - Learners seeking structured social housing courses for career progression.
- - Professionals interested in residential housing and tenant management.
- - Community workers aiming to improve housing standards.
- - Those wishing to address social housing and tenant management complaints.
Endorsement
This course has received endorsement by the Quality Licence Scheme for its exceptional quality, non-regulated training program. However, it is not regulated by Ofqual and does not offer accredited qualifications. Your training provider can advise you on prospective recognition opportunities, such as avenues to additional or higher education.
Method of Assessment
To assess your knowledge, you will take an automated multiple-choice exam. Passing and meeting the criteria for the Quality Licence Scheme-endorsed certificate requires a minimum score of 60%. Once you have achieved this score, you can apply for your certificate.
Furthermore, there are assignment questions at the end of the course that we highly recommend to answer. Completing these questions will help you understand your progress. You can answer them any time you want. The best thing is that our knowledgeable tutors will go over your work and provide insightful criticism.
Career Path (UK Salary Ranges)
- - Housing Officer: £24,000 – £32,000
- - Tenant Liaison Officer: £23,000 – £30,000
- - Income Recovery Officer: £25,000 – £33,000
- - Neighbourhood Housing Manager: £28,000 – £38,000
- - Resident Engagement Officer: £22,000 – £30,000
- - Social Housing Manager: £32,000 – £45,000
Curriculum
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Module 01: Introduction to Social Housing
00:17:00 -
Module 02: Tenant Selection and Tenant Management
00:28:00
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Module 03: Managing Rental Income and Arrears
00:24:00
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Module 04: Maintenance, Safety, and Security of Social Housing
00:33:00
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Module 05: Resident Involvement in Social Housing
00:31:00
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Module 06: Dealing with Anti-Social Behaviours
00:39:00
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Module 07: Career Prospects of Social Housing Manager
00:25:00
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Mock Exam – Public Housing Management
00:20:00
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Final Exam – Public Housing Management
00:20:00
-
Claim Your Certificate
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Courses for £49
This course includes:
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Duration:Self-paced Learning
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Access:1 Year
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Units:10
